This role is part of the GBS Workplace Technology (WPT) engineering team providing IT services to a global userbase of 25,000 colleagues. The WPT engineering consists of solution architects and engineers that design, implement and support enhancements to the existing services and new services. In this role you will be expected to work within a Matrix based organization and have strong collaboration and communication skills.
 

You will have the opportunity to support key strategic initiatives to bring innovation and improvements of workplace services, innovate our security compliance and standards and participate in our workplace developments. Within this context, you will take accountability for the end-to-end delivery of solutions against a predefined scope of work.

Work activities as part of this role will consist of the development and enhancements for virtual desktops and physical endpoints. The virtual desktops are part of the Remote Workplace service, supports 7,000 users worldwide for their day to day work and is considered a strategic technology. The primary workplace technologies for this role are focused on Microsoft Intune, Microsoft Azure Virtual Desktop and Window 365, Amazon Workspaces and Amazon AppStream 2.0

Responsibilities

Contributes to the development of technical designs, policies, and standards for GBS Workplace Technology servicesImplementation of virtual desktop technologies and supporting technologies, with the strong emphasis on using Microsoft Intune for end-point management. Onboarding of business applicationsProvides specialist guidance and support for other GBS IT teams to ensure the service is healthy, available and utilized efficientlyFacilitates open communication and discussion between direct colleagues and other teams to support engineering activities and operational support

Qualifications

Bachelor's degree in relevant field (e.g. Computer Science, Information Systems Management) or equivalent experience7-10 years of overall experience with Information Technology in a matrixed environment7+ years of work experience in a similar roleTechnology skills at a global enterprise scale:Microsoft Azure Virtual DesktopMicrosoft Windows 365Microsoft IntuneAzure cloud infrastructure (networking, authentication, security boundaries, policies, etc)Amazon WorkspacesAmazon AppStream 2.0Automation (e.g. provisioning, configuration changes, self-service tools, etc.) based on PowerShellCertifications, either in possession of or demonstrative of skill level:AZ-140: Configuring and operating Microsoft Azure Virtual DesktopMD-102: Endpoint AdministratorAWS Certified Cloud PractitionerBenefits:

A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html 

Diversity Matters

Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.