This role will be fully remote through August 2025 with the expectation that employees will begin working 2 days per week in our dedicated office space in San Francisco starting in September of 2025.
About the Role
We are seeking a hands-on, highly technical and experienced Senior Engineering Manager to lead and transform our Payments & Risk Platform team. This role is critical to driving predictable delivery, enhancing quality, and establishing strong leadership within our global payments and risk infrastructure. You will partner closely with the Staff Product Manager (Payments & Risk) and key stakeholders across Partnerships, Finance, Legal, Data, and Operations to build a reliable, secure, and scalable platform that minimizes fraud, optimizes payment processing, and delivers an exceptional user experience.
As a strategic leader, you will be responsible for driving a culture of accountability and excellence, ensuring the team consistently delivers high-quality solutions on time and within scope. You will be a proactive advocate for your team, ensuring they have the resources, clarity, and support needed to excel.
What You'll Work On:
Drive Predictable Delivery & Quality: Establish and enforce clear processes, metrics, and quality assurance practices to ensure reliable project execution and on-time delivery. Strategic Engineering Leadership & Project Management: Develop and execute a robust engineering strategy aligned with business objectives, while actively managing project timelines, tradeoffs, risks, resources, and dependencies. Proactive Stakeholder Management & Collaboration: Build strong relationships, manage expectations, and facilitate effective communication across all teams and stakeholders, ensuring alignment on project goals. Team Leadership & Development: Build and lead a high-performing team, fostering a culture of inclusion, accountability, collaboration, and continuous improvement. Technical Excellence & Platform Stability: Drive code quality, enforce best practices, and ensure system reliability and security through robust monitoring, problem resolution and on-call best practices. Legacy System Management & Modern Architecture Implementation: Navigate and maintain legacy systems while simultaneously migrating to, designing, and implementing modern, scalable architectures. Ensure Security & Compliance: Ensure adherence to all relevant security and compliance requirements, including PCI DSS, GDPR and other applicable regulations, to protect sensitive data and maintain platform integrity.Your Areas of Expertise:
Minimum of 7+ years of experience in software engineering, with a focus on payment platforms. Minimum of 3+ years of experience in engineering management, leading and developing high-performing teams. Minimum of 2+ years of experience in Ruby on Rails. Proven track record of improving delivery velocity and quality in a complex engineering environment. Demonstrated ability to build and lead high-performing engineering teams, with a focus on accountability and ownership. Strong expertise in stakeholder management and communication, with the ability to influence and collaborate effectively. Strong understanding of payment processing, fraud detection, and risk management principles and technologies. Proven track record of estimating and delivering complex, large-scale projects on time and within budget. Deep understanding of modern software development practices and technologies. Demonstrated ability to navigate and improve legacy systems. Excellent problem-solving and analytical skills, with a strong attention to detail. Strong understanding of coding best practices, and the ability to enforce them. Proven ability to drive process improvement and implement effective delivery methodologies. Exceptional ability to create and execute detailed project plans, and provide accurate timelines. Proven ability to grow and retain top engineering talent. Experience with advocating for resourcing needs, and communicating timelines shifts to product and leadership.Compensation & Benefits:
At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is $161,000 - $224,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above, and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.