Established in 1932, McLarens is a premier independent global insurance services provider with a widespread global presence. Specialising in complex, commercial, and niche markets, the company offers comprehensive loss adjusting, claims, and risk management services, along with forensic technical services, auditing, and pre-risk surveying. McLarens' extensive global network allows for consistent service delivery to clients globally, while also providing localized expertise and responsive support. Our seasoned adjusters boast an average of over 20 years of experience, catering to various industries with expertise in Property, Casualty, Crisis Management, Natural Resources, Construction & Engineering, Agriculture, Aviation, Forensic Accounting, Investigation, Marine, FAJ & Specie, Global TPA Services, and Environmental consulting services.

 

The professionals at McLarens live by a set of shared values that guide their actions and behaviors:

 

EXCELLENCE – We aim for nothing less than the highest standards in everything we do.

TEAMWORK – We work best when we work together with clients, colleagues, and suppliers alike.

RESPECT – We are trusted to keep our promises, act with integrity, and treat people the right way.

KNOWLEDGE – We know our market better than anyone, but still, we never stop developing.

THOUGHT LEADERSHIP – We use inspired thinking and pioneering solutions to stay ahead in an ever-changing market.

ACCOUNTABILITY – We move with urgency to deliver on our commitments and drive for results, even amid ambiguity.

Summary
The Senior Executive General Adjuster provides claim management and loss adjusting expertise to help our clients achieve timely and equitable claims resolution. Under minimal supervision, this role has the (authority) skillset to resolve complex commercial losses by investigating and negotiating adjustment of loss/es. While managing accounts, the SEGA will often supervise field adjusters’ investigation, evaluate damages, coverage, loss cost estimate, and assess the insurer’s exposures and losses. The SEGA will prompt fair and equitable settlements according to claims handling requirements, assist management as requested, and in some instances work as a mentor to a protégé.

 

Essential Duties and Responsibilities:

Demonstrates professional demeanor, high ethical standards, and enthusiasm for company goals. Examines claims forms, policies, client instructions, and other records to assist their client in determining coverage.  Reviews and audits claim files to ensure compliance with appropriate best practices and claim handling file expectations. Reviews complex financial data, inventories, contracts, quotes, estimates and other documents, and applies sound adjusting techniques to determine loss amounts as covered by the applicable policy. Prepares reports by collecting and summarizing information required by client, local, state, and federal government, and by McLarens. Experience in Effectively Managing Multiple Insurer & Multiple Layered Property Insurance Programs.   Develop technical expertise as well as analytical and strategic capabilities of team members.  Reviews state specific insurance industry trends and changes to case law and educates staff on potential changes. Experience in managing and assisting a team of adjusters. Recommends litigation or subrogation, when appropriate. Presents evidence and serves as an expert witness at legal proceedings. Successful track-record in developing new business and market opportunities. Provides training and mentoring to developing adjusters. Maintains company reputation and insurance product integrity by complying with federal and state regulations and corporate quality standards. Possesses the appropriate licenses as required by the various state Departments of Insurance (DOI).

 

Required Experience & Skills: 

4-year college degree or equivalent work experience. 15+ years of claims adjusting or relevant experience. National & global claims experience. Appropriate state adjuster license. Experience handling complex losses. Knowledge of the independent claims adjusting business.  Excellent communication, negotiation, and interpersonal skills to provide exceptional customer service. Strong critical thinking, analytical and technical skills to assess damages accurately and expedite claims settlements. Ability to plan and prioritize. Potentially significant travel required.

 

Essential Physical Requirements may include:

Travel to inspection sites.  Move about indoors and outdoors to conduct inspections.  Ability to position self to inspect confined spaces, ascend and descend stairwells and ladders, traverse roofs, and work atop roofs.  Ability to maintain balance while traversing on narrow, slippery, or sloping surfaces.  May exert up to 20 pounds of force frequently or constantly while moving objects.  Transport objects weighing up to or exceeding 50 pounds.  Transport, unfold, and extend OSHA approved ladder which may exceed 50 pounds.  Ability to operate a laptop/computer, phone, other office productivity machinery (calculator, printer, etc.), and measuring devices.  Manual dexterity and coordination to extend hands and arms in various directions, using fingers in repetitive motion for keyboarding and writing.  Handle paperwork and files.

 

McLarens Benefits – “It’s All Here”

Health Insurance - Medical, Dental, Vision, Life, and Disability Insurance. Health Saving/Flexible Spending - access to flexible spending and health savings accounts. Retirement – 401(k) program with company match.  Pet Benefits – ensuring the well-being of your extended family. Identity Theft Insurance – offering security and peace of mind. Wellness Programs - supports financial, physical, and mental well-being. Career Development – fostering growth and advancement in the workplace. Community Day of Service/Float Holiday – our Day of Service promotes community involvement, and our personal float holiday can be used as desired. Employee Discount Program - offers exclusive discounts and deals on a wide range of products and services. Employee Assistance Program - designed to provide life balance support and counseling.

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.