JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About JLL – 

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. 

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. 

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together. 

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! 

Facilities Manager 

We are looking for a Senior Facilities Manager for our Work Dynamics business line.  

What this job involves  

The Senior Facilities Manager will be responsible for the management of a portfolio of client spaces across EMEA and management of a dedicated account team. The Senior Facilities Manager will have responsibility for management of IFM vendors, EH&S, client relationship, budgetary control of services and manage the day-to-day client activities for assigned property/facility and support the account by being the key point of contact for key stakeholders and/or client and will report to the EMEA Account Director.   

The role will have responsibility for service quality, soft services, maintenance and operations, contract services, safe working practices, purchasing of material, equipment & supplies and site budgets accuracy. 

Key Responsibilities 

Lead a small team- direct line management responsibility for the account 

Ownership of the account 

Strong vendor management 

EH&S and risk management 

Financial Management 

Ensure high staff morale, trust and work ethics 

Strong Communication and presentation skills 

Build and maintain an environment that supports teamwork, co-operation and performance excellence within team 

Mentor and enable Training & Development of other team members 

Client/Stakeholder Management 

Monthly management reviews with the client and wider team 

Hold quarterly business reviews with the client 

Proactively engage stakeholders to ensure that on site client’s expectations are met 

Build and develop effective client / stakeholder relationships across multiple levels of the organisation 

On-site key point of contact for Facilities in the client’s premises 

Procurement & Vendor Management 

Ensure vendors are well-managed, delivering services on time and within budget 

Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice 

Contracts Management 

Plan and manage all contracts to ensure that they are professionally delivered at the right costs 

Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed 

Ensure contracts are continually assessed to deliver best value to the client 

Finance Management / Cost Control / Profitability and working with a ‘guaranteed maximum price’ commercial model 

Actively work to ensure that the site’s financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics 

Health & Safety Management 

Ensure the provision of a safe working environment 

Ensure compliance with statutory regulations on fire, health and safety standards 

Site Operations Management 

Recommend continuous quality improvement practices and implement Industry Best Practice operations 

Implement building procedures and performance measures and ensure they are maintained at all times 

Ensure all Critical Environment (CEM) requirements are met 

Review existing operations regularly to reduce costs and improve operational standards 

Risk Management 

Ensure escalation procedures and incident reporting procedures are implemented and in place 

Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle’s business conduct 

Desired skills and experience for this job  

Excellent people skills and ability to interact with a wide range of client staff and demands 

Able to communicate strong in local language and on extended “English” language level 

Knowledge of Occupational Safety requirements & Works Council Relationship 

Strong PC literacy and proven ability to manage daily activities using various systems 

Knowledge of quality management and KPI measurement 

Knowledge of vendor management for specialized services 

Proven capacity to understand and interpret commercial contracts and relevant terms 

Budget management and financial analysis skills 

(Optional as still not in scope for JLL) Knowledge of critical facilities and a understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) 

Move and relocation management and delivery 

Tertiary qualification in facilities management, building, business or other related field &/or 3-5 years’ experience in facilities, property management, hospitality or related field 

We can’t wait to see where your ambitions take you at JLL. Apply today 

What you can expect from us  

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success. 

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay. 

We can’t wait to see where your ambitions take you at JLL. Apply today 

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.