Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewYou will be part of multi-disciplined project team dedicated to work on design and delivery of complex mission critical voice and data systems.
The systems may be used directly by our customers or by Motorola Solutions to deliver Managed Services to our customers.
You will work in the post sales phases of projects as well as support multiple projects in parallel depending on size and complexity.
Job Description

The Field Engineer role forms part of multi-disciplined project teams to design and deliver complex mission critical voice and data systems. The systems may be used directly by our customers or by Motorola Solutions to deliver Managed Services to our customers.

The Field Engineers work in the post sales phases of projects and may support multiple projects in a given period depending on size and complexity.

There may also be a requirement to provide support to Pre-sales and Services Organization. 

The key responsibilities of the Senior Field Engineer :

Manage and/or perform implementation of communication system solutions and services which satisfy the requirements of the customer, end user and operator

Lead or participate in Factory Acceptance Test (FAT) while coordinating the technical aspects of the acceptance testing.

Responsible for the installation, integration, testing, and commissioning of MSI and 3rd party solutions (with support from supplier/vendor)

Responsible for identifying, investigating and troubleshooting of technical issues during project implementation

Responsible for on-site Acceptance Tests,  while coordinating the technical aspects of the acceptance testing.

Update of technical documentation and technical change management

Communications - Attend customer meetings, status updates, provide project reporting. 

Responsible for self development through an agreed training  plan,experience and knowledge transfer.

Interface, communicate, and coordinate the customer, partner, sub-contractor on project deployment and best practices where required.

Ensure the project is delivered to the Motorola Solutions Quality, Health and Safety standards.

Basic Requirements

Fluent in English and Italian.

At least 3 years of professional engineering experience in Telecommunication System, IP Transport Network, IT,  Field Service, Technical Support or those equivalent.

Excellent knowledge in MotoTrbo Capacity Max or other DMR Tier III radio communication system.

Cisco Certified Network Associate (CCNA), Juniper Network Certified Internet Associate (JNCIA) or higher certification

Excellent knowledge in Operating System and Application (Unix, Window, Virtualization Technology etc)

Good knowledge in Radio Frequency (Base Station TX/RX, Mobile /Portable Radio, RF test equipment )

Manual skills for field work like wiring, soldering, physical installation of equipment in addition to commissioning and testing tasks.

Valid Driving license

Availability and willingness to travel (80%), inside and outside residence country

Willingness to obtain relevant Security Clearance to enter customer site

A University degree in Telecommunication Engineering, Computer Engineering, Electrical/Electronic Engineering, or related field is preferred but not required.
We value skills, experience and demonstrated ability over formal qualification.

Experience in one or more of the following would be added advantage: 

Command and Control Systems, Technical Analysis and Problem Troubleshooting;

System integration and testing experience in other Motorola specific technology Ie DIMETRA and WAVE/Kodiak

NICE Voice Logging technology

LTE RAN and EPC integration and test

Travel RequirementsOver 75%
Relocation ProvidedDomestic
Position TypeExperienced

Referral Payment PlanYes

CompanyMotorola Solutions Italia SRL

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.