**Company Summary** DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™. Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile. **Department Summary** The In-Home Services field professionals lead all field operations and thousands of technicians across nearly 100 facilities across the country. Devoted to building a collaborative and committed group of employees who manage inventory, fleet and performance - IHS is the driving force that connects our customers with the industry’s best products and services for DISH. **Job Duties and Responsibilities** **Key Responsibilities:** + Effectively communicate with internal/external business partners + Analyze data and provide detailed feedback + Accurately track results of multiple pilots/initiatives + Use problem solving skills to overcome unforeseen obstacles + Collaborate with multiple functions of business and peers to achieve goals + Adapt to ambiguity and document daily workload + Effectively handle customer/business partner escalations + Occasionally handle frontline escalations from Area FRCs and field partners **Skills, Experience and Requirements** **Skills, Experience and Requirements** : + Excellent written/verbal communication skills – Will need to develop/maintain business relationships + Exceptional multi-tasking/prioritization ability – Must be able to accommodate requests from business partners very quickly and be able to identify which tasks require appropriate level of attention on a daily basis + Superior work ethic and reliable attendance track record + Adaptability and critical thinking skills – Must be able to develop/improve processes and solve problems to meet business needs + Ability to retain many levels of information **Salary Ranges** Compensation: $29.82/Hour **Benefits** We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan. All benefits can be viewed here: DISH Benefits . The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. This will be posted for a minimum of 3 days or until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless. Consistent with this commitment, DISH will endeavor to provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to the employee or others, or is otherwise not required by law.