Senior Field Service Engineer (Multiple Positions), Becton Dickinson and Company, Franklin Lakes, NJ. Support the Direct Technical Specialist (DTS) to maintain operational activities of local Field Service Engineer (FSE) teams. Point of contact within the district during initial phases of technical escalations. Secondary lead in resolutions for local escalations and interfaces with the National Field Service Systems Specialist, District Manager and Product Technical Support Team to coordinate response and plan of action execution. Utilizes internal tools and technologies in the coordination and distribution of district service call activities. Install and service instrumentation with minimum direct supervision by the Service Center in accordance with current ISO (International Organization for Standardization) and GMP (Good Manufacturing Practices) standards. Provide follow-up service for customers and confirm service is satisfactory. Maintain car stock inventory, test equipment, tools, and technical data. Ensure budget is maintained for field service travel and sites visits. Report quality control and technical problems to the Service Center and System Support Engineering Manager.
40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m
MINIMUM REQUIREMENTS:
Bachelor’s degree or foreign equivalent degree in Engineering (any) or a related field, and two (2) years of related work experience in the position offered or a related position.
Must have two (2) years of experience with/in:
Electronic Theory and troubleshooting of analog and digital electronics with the ability to apply system concepts in troubleshooting;Troubleshooting complex problems to specific modules, circuits, and components while providing solutions and guidance in collaboration with local Field Service Engineer;Optical Theory;Fluid Theory; andDiagnosis for operating system problems using utilities for both internal and external applications.Up to 10% domestic travel required to various unanticipated client sites throughout the Northeastern Region of the United States.
Telecommuting permitted.
To apply, mail resume to: Attn: Cheyenne Bryant, 5859 Farinon Drive, San Antonio, TX 78249 OR submit a resume to https://bdx.wd1.myworkdayjobs.com/en-US/EXTERNAL_CAREER_SITE_USA (reference: R-503761)
#DNPBD
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Primary Work LocationUSA NJ - Franklin LakesAdditional LocationsWork Shift