Description Amazon Finance Operations is looking for an Accounts Receivables Analyst to support our continued EU expansion within cloud infrastructure services (AWS). A successful candidate will be responsible upload of AWS invoices into customer's invoice processing portals and resolution of issues related to this process stemming from billing issues and account reconciliations. The role is pivotal in driving monthly collection targets in cooperation with our local sales and finance management. The successful individual is expected to be self-motivated, detail oriented, a quick learner, have strong ownership and earn trust with our customers and internal stakeholders to facilitate timely invoice processing and payment. Key job responsibilities - Work internally and externally to ensure timely submission of AWS invoices into customer portal - Research, analyze and resolve the Customer’s inquiries - Reconcile, manage and resolve any portal-related blockers - Earn customers’ and peers’ trust and build long-lasting relationship. - Analyze, recommend and implement process improvements. - Lead/contribute in cross functional and process improvement projects. - Follow (and create/update + implement) standard operating procedures and process workflows. - Collaborate with the Global Finance Operations team, stakeholders and internal business partners - Timely report via weekly metrics and provide status updates on your work and projects - Continually look at ways to improve the customer experience Basic Qualifications - Fluent English - Previous Account Receivables, Account Payable, Customer Care, or other customer facing work experience - Extensive knowledge of Finance and Accounting - Direct and concise communication skills - Strong record of managing customers’ disputes - High level of punctuality and attention detail. - Ability to stay focused while performing repetitive tasks for extended period - Ability to take initiative, meet tight deadlines and prioritize workload - Proficient in Excel Preferred Qualifications - Degree in Finance, Accounting, Business Studies or other directly related areas - SQL and Business Intelligence tools - Continuous Improvement qualification Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy\_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.