Amazon Finance Operations is looking for an Accounts Receivables Analyst to support our continued EU expansion within cloud infrastructure services (AWS). A successful candidate will be responsible for resolving billing issues, reconcile accounts and drive monthly collection targets in cooperation with our local sales and finance management.

Key job responsibilities
- Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio
- Research, analyze and resolve the Customer’s inquiries and payment blockers
- Reconcile AR balances, manage and resolve every financial discrepancy between our and Customers’ accounts
- Earn customers’ and peers’ trust and build long-lasting relationship.
- Participate to cross functional and process improvement projects
- Create and implement standard operating procedures and process workflows. Analyze, recommend and implement process improvements
- Collaborate with the Global Finance Operations team, stakeholders and internal business partners in other world’s regions
- Timely report via weekly metrics and provide status updates on customers’ accounts and projects
- Participate in operational excellence activities
- Continually look at ways to improve the customer experience

A day in the life
- Prepare daily aging report
- Strategize the portfolio
- Fix the root cause and collect
- Work with internal and external stake holders for better resolution
- Provide visibility to the leadership