About usAt DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered. We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.ResponsibilitiesCustomer Billing\n• Ensure that all services rendered by DHL Supply Chain Philippines entities to assigned customers are invoiced and collected in a timely, complete and correct manner (i.e. aligned with contract)\n• Prepare monitoring summary of invoices, credit and debit memos created in Oracle and review if all revenue distributions are correct for the responsible area.\n• Set up and organize billing files, process, and validate billing data ensuring invoices are validated against the latest commercial agreements to ensure that all applicable rates and charges have been applied correctly.\n• Ensure that additional scopes (and/or costs not in the budget) which will be incurred for the account has prior approval of client’s authorized representative to avoid billing disputes.\n• Create invoices, credit and debit memos and ensure these are signed in accordance with the approval matrix\n \n\nManaging Collections and Bad Debts\n• Support escalation process for overdue debt collection\n \n\nCustomer Interaction and Support\n• Initiate customer creations & modifications by raising ticket via GSN\n• Assist customers with invoice queries, payments, billing issues and requirements.\n• Supports and provides Sector Head/Contract Manager with billing information and analysis needed for cost review with the customer, as applicable (i.e analyze variance actual vs budget, month to month actual billing, etc)\n• Act as the company's main contact person for billing related matters\n \n\nMonth end Reporting\n• Create journal entries for revenue accruals and other OTC related adjusting entries including customer claims provisions\n• Analyze revenue recorded for the month and provide reason for significant increase or decrease in revenue to commercial controlling team to support their Profit and Loss analysis\n \n\n\nOther Reporting\n• Prepare balance sheet schedule for accounts 16300 and 16301 Accrued Sale 3rd Party\n• Consolidate status of unbilled revenue needed for monthly review call report\n• Preparation of assigned task in the blackline\n• Claims Report, Revenue Leakage and Other adhoc report that may be assigned from time to time\n• ICON and Blackline support\n \n\n\nCustomer Budgeting\n• Coordinate closely with commercial and controlling team during budget preparation, discussion and review with customer\n• Should be knowledgeable of the budget details and maybe asked to be involved in the presentation with the customer Other Tasks\n• Regional project support\n• OTC process improvements Internal and external audit support (In-charge of the consolidation and monitors completion of requirements)Requirements• 3-5 years Finance Experience preferably with experience in OTC related functions\n• Graduate of any Business-related Course preferably major in Accountancy\n• Similar role in another service company or Shared Services Centre \n• With Enhanced leadership experiences and good analytical thinking\n• Knowledgeable in MS Excel & MS PowerPoint\n • Software Skills (Excel, Word &Power point)               \n• Communication skills, both spoken and written          \n• Planning Skills, Customer Service and Cross-divisional working