The position will be part of Global Shared Services team in Pune

In this role you will...

Processes transactions or fills duties within an OTC tower accurately and timely, under the direct supervision of more senior resourcesMonitor customer accounts and detect overdue paymentsUndertaking all collection activities in accordance with the collection policyReaching out to customers to discuss their outstanding paymentsManaging customer refund.Support Continuous Improvement of the functions and suggest realistic ideas for efficiency gainsProactively escalate issues to the Team Lead that require intervention/clarificationKeep desktop documentation up to date and relevantConsideration of privacy and security obligations 

You’ve got what it takes if you have…

A bachelor’s degree related to accounting/finance or related experience4+ years of experience in Accounts receivable or Collections or other related accounting processesGood knowledge of general accounting and bookkeeping concepts and internal controlsProficient in MS office particularly Excel, Outlook & WordProficient in EnglishStrong knowledge of MS office especially Excel, PowerPoint & OutlookMust be comfortable working in a global company across multiple time zones 

Extra dose of awesome if you have… 

Experience in BPO industry would be an added advantage

 

 

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