Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Intuit Customer Success (ICS) plays a vital role in this mission through our AI-driven expert platform. Our Expert Network attracts and develops financial experts to serve our customers across our two main business segments- Consumer Group (CG) and Global Business Solutions Group (GBSG), helping them build confidence in their financial decisions, from tax to accounting. Our Virtual Expert Platform (VEP) leverages the power of AI to deliver speed to benefits for our customers through AI product support and AI-enabled expertise.