Role and Responsibilities

Reporting directly to Finance Manager, the Senior Financial Analyst is primarily accountable for supporting the financial performance, end to end accounting, financial and management reporting, and audit support for Manulife Philippines’ agency compensation processes, as a finance partner. The role will have close coordination with Agency, Finance, Actuarial and IT functions of Manulife Philippines.

Responsibilities include the following:

Financial Accounting and Reporting

Provide timely, accurate financial reports tracking and monitoring the incentive compensation process.

Support in the monthly payout for Asia Business Units incentive compensation. The process includes but is not limited to the preparation of Manulife Philippines Incentive Comp payout, Comp planning and Sales support. Maintenance of Databases and Commission Statements.

Partner with the key stakeholders, including the Function Owner, to identify and design processes that ensure data integrity and accuracy across the organization.

Manage assigned projects and support activities for the team. Ensure prompt collection of specific deliverables and ensure efficiency in project completion.

Ensure adherence to data management/data governance regulations policies.

Manage the update of related databases, sales input, and monthly earnings and provide quality review and analysis of results prior to sending to BU stakeholders.

Will serve as the point person for tasks completed and submitted by the MBPS team and serve as an extended team member to the BU Incentive Compensation team.

Support in management of risks, ensuring compliance with regulations and work with local and regional counterparts.

Maintain control documentation and prepare audit requests related to internal and external audit requirements.

Participate in projects as assigned or other ad hoc activities.

Process Migration

The job holder is responsible to learn, coordinate and work closely with business unit in migrating accounting and finance processes which includes process documentation – creating comprehensive step-by-step procedure of each processes learned

Work closely with the transitions team in identifying processes that can be migrated in MBPS. Assess based on migration criteria and provide feedbacks and inputs as necessary.

Responsible for providing updates in the migration.

Serve as the contact person of the transitions/project team in getting regular updates, challenges encountered, results monitoring of the parallel run

To lead the migration or transition of new work, participate in the knowledge transfer sessions, creation and/or review of process documentation following the standard MBPS format as aligned with the Transitions Group.

Technical Training

The job holder is responsible to train junior team members of the processes already migrated, if applicable. Ensure complete transfer of knowledge through theoretical training, reverse shadowing, and guide the team members from parallel run to go-live.

Serve as the go-to person of the BU in terms of the knowledge of the processes

Create training plan for new joiners

Assist the leader in task allocation and ensuring that all members are well trained and efficient enough to handle live production

Provide timely feedback on team members for the perusal of the manager

Provide coaching and additional training for items that needs further clarification prior to raising to the BU.

Quality Review

The job holder will be given few processes that will be subject to his/her review on top of his/her daily, monthly production work. It will part of her responsibility to monitor junior team members work, ensure error-free submission and be accountable for the processes subject to his/her review.

Ensure that all processes/deliverables for the day have undergone internal review process prior to BU submission

Follow the quality checklist as documented during migration. Ensure that all team members adhere to the signed of process documentation.

Assist the manager in providing root cause analysis and action items for incidents encountered during the month.

Serve as the business unit point of contact for any process issues or task specific queries.

Automation Champion

The job holder is responsible in driving automation initiatives on processes handled by his/her assigned Business unit with the goal of improving accuracy and overall cost efficiency of the team.

Propose automation for tasks assigned and

Support junior members on their automation initiatives.

Coordinate with Business Developers on status of automation projects.

Lead User Acceptance Testing and report result to Team Manager

Qualifications

5+ years of working experience with progressive responsibility within the Accounting, Audit and Management Reporting field at least 3 of which internally with an international organization or Shared Service Center

University degree in accounting with CPA accreditation

Solid financial accounting and financial reporting background

Excellent analytical and problem-solving skills

Ability to work in ambiguous environment and adapt to change while managing time and workload with aggressive timelines

Preferably with audit and process migration background

Strong interpersonal skills and ability to work effectively across cultures. Excellent English written and verbal communication skills.

Intermediate to Advanced knowledge of Excel (i.e. mastery of excel formulas and pivot tables is a must; VBA is a plus). Proficient in MS Office suite including Outlook, Word, Power Point, and Project. Experience in MS Access, SQL data server, and Power BI is an advantage

Willing to work on dayshift and overtime may be required to meet business deadlines.

Competencies:

Excellent analytical, research and problem-solving skills

Comprehensive knowledge in expenses management, payment systems and operations

Solid interpersonal skills to interact with, establish relationships with the international business units.

Makes decisions in the absence of rules and /or in complex situations

Strong time management skills with the ability to be flexible to changing environments

Ability to work independently and willing to collaborate with other team members

Candidates should be willing to report in Diliman, Quezon City

Candidates should be willing to report in a morning shift

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement