It's fun to work in a company where people truly BELIEVE in what they're doing!

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Job Description

Monitor queues of transactions and monitoring daily credit card and coupon transactions

Understand end to end process and SOP of the product to identify unusual behavior on the process and transactions

Investigate anomalies transactions and do detail review of suspicious transactions

Interact with banks and customers to validate the information and to confirm or cancel authorizations

Identify fraudulent transactions and maintain Blacklist

Review, investigate and resolve irregular transactions reported by end-users

Involve in end to end Investigation and Fraud monitoring

Respond to customer inquiries on fraud measures

Conduct objective, fair, detail, unbiased and timely investigation result

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Requirements

2+ years of experience in Anti fraud, or similar role

Strong analytical thinking and detail oriented 

Investigative and problem solving skills in order to handling customer complaints

Good interpersonal and communication skills in order to handling customer complains

Ability to multitask, prioritize, maintain flexibility in a fast paced environment

Excellent both verbally and written English

Willing to work on shifting schedules

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!