Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location OverviewThe Senior Group Sales Manager is responsible for effectively soliciting and closing group business to positively impact hotel revenues for the Elevation Hotel & Spa in Crested Butte, Colorado. Candidate must be based in/near the Denver Metro Area, have the ability to work independently and travel to the hotel as needed.
Responsibilities Meet or exceed revenue targets & sales call goals as assigned by Director of SalesActively solicit group business & respond to group inquiries in a timely mannerUse the property’s computerized sales management system to manage the hotel’s business, including (but not limited to) entering business, building accounts & contacts and blocking spaceDevelop and maintain relationships with key accounts to increase account penetration and produce return businessNetwork with potential clients through active participation in community and professional associations and eventsAttend and represent hotel at industry trade shows. Additional travel as needed.Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)Use full working knowledge of hotel’s operations to prepare proposalsConduct professional, thorough site inspections of the hotel with clients, exhibiting key features and benefits of the propertyAssemble sales contracts and facilitate contract executionReview meeting planner evaluations with the Director of Sales to ensure that issues receive follow-upEvaluate trends and assist in implementing special promotions within assigned markets Assist in the preparation of required reportsAttend all hotel required meetings and trainingsOperate within established sales expense budget Qualifications 5+ Years Group Sales experience in a hotel or resort, preferably full servicePrevious experience in hotel/banquet/food & beverage operations helpfulStrong understanding of negotiation and interpretation of contractsKnowledge of Amadeus Sales & Event Management/Delphi and Opera preferredAbility to travel periodically to hotel to develop relationships and operations knowledgeHigh School diploma or equivalent required. College course work in related field helpful.Must be skilled in Windows & Microsoft OfficeMust be able to effectively communicate both verbally and written with guests and other employees in a friendly, courteous and service oriented mannerMust be able to multitask and prioritize departmental functions to meet deadlinesMaintain high standards of personal appearance and groomingMust be able to maintain confidentiality of informationPerform other duties as requested by managementHighgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law.