Just imagine your future with us…

At Aurecon we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

What will you do?

Responsible for the management of Aurecon’s infrastructure. The primary role is to deliver exceptional customer service while managing and maintaining different areas of infrastructure. The support provided must be achieved within contracted SLAs and meeting expectations at all times. This role will also be required to support the Team Leader as a 2IC and assist I mentoring and training other members of the team.

Here are the key things you will do to ‘bring ideas to life’.

Act as escalation point for the resolution of complex technical incidents and problems from the Service Desk and Key stakeholdersIdentifies Hosting requirements and promotes them into the Strategy & Architecture team for design, build and delivery. These may include:Solutions that will improve service to customersRequirements of Operations that will enhance the management and delivery of Hosting servicesRequirements that address Problems • Expenditure optimization initiatives.Engage with Project teams to ensure Operational Acceptance Criteria are clearly established and that services transition into operational use occurs in a sustainable and secure manner.Develops and maintains key documentation including as-built, knowledge articles, and drives good housekeeping regarding documentation, maintenance schedules and best practices.Takes a leading role in the management of Hosting suppliers to Aurecon, ensuring they deliver to SLA and escalating where necessary.Applies skills and experience to coach and mentor team members.Provides support to the Hosting Services Team Leader, acting has his 2IC when required.Adhere to incident, Problem, and Change management processes as per Aurecon standards and within SLAsBe part of a rotating roster and on-call responsibilities, this includes handling after hours escalation • Has experience working with offshore counterparts and liaise well with them

What can you bring to the team?

Firstly, strong sense of responsibility, flexibility, and adaptability to varying request. Demonstrate excellent time management and organisational skills. And as part of a new team, you will have the opportunity to shape this role and have input into how we evolve it over time to WOW our employees and make an even bigger impact on the world. You will also need the following:

Minimum of 6 years of experienceMicrosoft O365 and Microsoft Azure - AdministrationMicrosoft Server 2016 or above – Admin and Management (Troubleshooting, installation, decommissioning, and server build)Microsoft Active Directory (DNS, DHCP, Site Services, and Group Policy) – Admin and ManagementMicrosoft Exchange 2016 or aboveVMware vSphere 7.0 or aboveCitrix CVADS, Linux, PowerShell, SCCM, and SCOMBachelor’s degree in Information Technology, Computer Science or related fieldIndustry Standard Certifications (ITIL, Microsoft, VMware, Azure, etc.)ServiceNow experienceAzure Arc (Monitoring)On-Premise to Cloud Migration experience

Our Aurecon Attributes describe the types of people we bring together for clients. We don’t expect you to have all eight of the attributes, but one that is unique to you.

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About us

We’ve re-imagined engineering.

Aurecon is an engineering and infrastructure advisory company, but not as you know it!

For a start, our clients’ ideas drive what we do. Drawing on our deep pool of expertise, we co-create innovative solutions with our clients to some of the world’s most complex challenges. And through a range of unique creative processes and skills, we work to re-imagine, shape and design a better future.

We listen deeply and intently, which helps us see opportunities, possibilities and potential that others can’t. Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!