Senior HR Services Specialist (Leaves)

The Senior Human Resources Services Specialist (Leaves) counsels employees and managers on leaves of absence and requests for accommodation informed by federal, state, and local laws and system policies, plans, and procedures. This role works closely with our leaves admin vendor to manage the entire leave lifecycle spanning leave counseling, starting a leave, managing a leave, and returning employees from leave, focusing on cases/claims of moderate to high complexity. This role participates in and may lead continuous improvement initiatives and/or projects to enhance or expand our services offered. This role gathers and maintains accurate and complete records, making sure tasks are completed in accordance both with federal, state, and local laws and regulations and system policies and procedures.

Position Highlights:

Position: Senior HR Services Specialist (Leaves)

Location: Warrenville, IL

Full Time/Part Time: Full Time

Hours: Monday-Friday, during normal business hours

What you will do:

Maintains accurate and up-to-date electronic and paper human resource files, records, and documentation to ensure compliance and effective, efficient, and accurate administration of employees spanning the health system.

Communicates with employees regarding their needs for leave and/or requests for accommodation for claims/cases of moderate to high complexity.

Ensures that employees are aware of their responsibilities and of any documentation and notice required to qualify for and to take leave.

Collaborates with and serves as an employee advocate with our leaves administration vendor to handle leave administration and support from the employee's initial notice of the need for leave through the post-leave return to work. This includes helping to gather all required paperwork, determining leave eligibility, monitoring the medical certification process, and accounting for intermittent and reduced schedule leave use.

Participates in and/or may lead efforts to continuously improve and expand our services offered.

Maintains reasonable communication with employees on leave to facilitate smooth and timely return to work; relays communication between employees and their managers leave, as appropriate.

Advises managers and employees on the interaction of leave laws with our leave pay programs and paid/sick time off.

Collaborates with Managers, Employee Health, Employee Relations, and HR Business Partners, as appropriate to oversee the return-to-work clearance process for employees returning from extended FMLA, workers compensation, and/or other leave(s).

Administers other company time-off programs as assigned in accordance with internal policy and applicable laws.

Preserves confidentiality of employee medical documentation and files.

Partners with appropriate internal centers of expertise (e.g., Payroll, HRIS, Compensation) and/or HR management for more complex matters.

What you will need:

Education: Bachelor's degree in Human Resources or a related field preferred; Associates degree in Human Resources or a related field with at least five years of professional human resource administration experience required

Certification:

SHRM Certified or Senior Certified Professional (SHRM-CP/SCP) or HRCI Professional or Senior Professional in HR (PHR/SPHR) preferred.

Completion of a specialized FMLA and/or leave certification or training preferred.

Experience:

5+ years of general professional human resource administration experience.

5+ years of experience managing leaves.

Prior experience working with Workday HCM preferred.

Prior experience working with ServiceNow Case and Knowledge Management preferred.

Unique or Preferred Skills:

Comprehensive knowledge of the leave requirements and other legal protections afforded by the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), Uniformed Services Employment and Reemployment Rights Act (USERRA), Victims' Economic Security and Safety Act (VESSA), and other state and local leave laws.

Excellent verbal and written communication skills.

Excellent time management skills with the proven ability to meet deadlines.

Excellent interpersonal, conflict resolution, and de-escalation skills.

Excellent organizational skills and attention to detail.

Strong analytical and problem-solving skills.

Benefits:

Career Pathways to Promote Professional Growth and Development

Various Medical, Dental, Pet and Vision options

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.  

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. 

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.