The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.

As a Senior Human Resource Information System (HRIS) Analyst, you’ll lead the overall configuration, maintenance and performance management of all Human Resources Information Systems related to payroll, time off, employee records, benefits and more. You’ll champion the technical partnership with supported business areas to create new system workflow, create the expectations for maintaining information security and develop your own strategies for improving the system, while mentoring and developing your peers.

About the Role

Develop and configure responsive workflows and future state strategies to efficiently and accurately drive HR business processesProvide clear direction, create and share templates and deliver relevant communication regarding business workflows to team members across different functions, business areas and levels of the organizationEvaluate systems and processes holistically to identify areas of improvement and configure/implement solutionsOutline and build appropriate solutions as well as deliver and communicate results by testing, creating technical documentation and hosting functional demos for business area acceptance criteriaDevelop, test and configure for all use cases while facilitating user acceptance testingProactively monitor and manage system updates/outages/maintenance, ongoing improvements and configurations and communicate with impacted business areasProvide internal and external technical support to ensure adequate functioning of the HR systems and interfaces while serving as the initial contact for troubleshooting system errorsFunction as the technical expert in partnering with HR business areas and outside vendorsApply sophisticated quantitative and qualitative analyses to produce actionable insightsTake big-picture ideas, break them into actionable steps and execute on change and share this skill with others on the teamDrive multiple initiatives simultaneouslyProvide accurate and timely updates for status of tasks and projectsSeek out opportunities to share best practicesExcel at leading multiple initiatives simultaneouslyLead cross-team and stream initiativesSet the example for the team of living our culture

About You

5 years of related experienceBachelor’s degree in human resources or technologyStrong organizational, communication and client service skillsStrong interpersonal relationship skillsExceptional analytical and problem-solving skillsAbility to drive analytical projects to completion with minimal directionAbility to think creatively, deal with ambiguity and manage changing prioritiesStrong computer and technical skills, experience with Workday and/or object-oriented programming or application engineering preferredProcess experience and/or project experienceSolution-focused mindsetAbility to make decisions independentlyExperience interacting with several of the following: payroll, compensation, recruiting, onboarding, time tracking, leave of absence and/or benefit teams

What You’ll Get

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.

About Us

RKT Holdings is a centralized hub that delivers thoughtful and innovative solutions for Rocket Companies®. We’re a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time.  Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law.  The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws.  Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at Careers@myrocketcareer.com.

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at Careers@myrocketcareer.com.