Strategy and Technology lays the path for Nokia's future technology innovation and identifies the most promising areas for Nokia to create new value. We set the company's strategy and technology vision, offer an unparalleled research foundation for innovation, and provide critical support infrastructure for Nokia.

You have:

proven experience with NetIQ IAM softwareIT experience and solid backgroundBachelor's degree in computer science, information technology, or electronics and communicationStrong understanding and experience with NetIQ Identity Manager Engine, Drivers, Remote Loader, iManager, eDirectory, User App, Workflows, Policies, Drivers (User app, AD, Role and Resource, etc.)High proficiency with Unix/Linux operating system commands, utilities, and scriptingIncident, problem, and service request ticketing experienceExcellent problem-solving skillsFluent verbal and written English language communication skills

 Preferred candidates will also have:

Experience with Identity and Access Management services or projectsBash, Python, PHP, Java, and/or database experienceDemonstrable experience with requirements management and concept creationExperience working with ITIL service management processes and documentationGCP and AAD/Azure experience

The team you will be a part of:

The Identity and Access Management (IAM) team provides services for Nokia's workforce and business-to-business domains. Our diverse global team maintains over a dozen IAM-related services in legacy on-premises and modern cloud landscapes. Nokia IAM is currently focused on renewing services to leverage cloud platform capabilities.

We are seeking an experienced NetIQ Senior IDM Engineer to join our service and build team to drive service initiatives, solve critical problems, and provide senior level SME support. The preferred candidate will have a background with the NetIQ IDM product suite. Senior IDM Engineers most often interface with the Service Owner & Management, IDM Architects, IDM Developers, and surrounding subject matter experts.

What you will learn and contribute to

As part of the team, you will:

Lead and be accountable for assigned project or service initiativesProvide SME consulting, engineering, and development support for IDM servicesAssist third tier support to resolve and find root causes for critical IDM service problems Maintain IDM service documentation, proactively manage service risks, and participate in service improvement initiativesParticipate in service planning