Senior Implementation Consultant

ONESOURCE is designed to provide tax software solutions for multinational corporations and accounting professionals. ONESOURCE solutions cover a broad range of taxes including Direct Tax Compliance and reporting, Indirect Tax determination and Compliance, Tax Planning and Workflow Management.

About The Role

Client service through regular, direct contact with clients, by email, telephone and face-to-face, throughout the entire project life cycle.Performs technical or functional roles on medium to large international projects, led by a Manager, ONESOURCE Partner, or Customer.   Manages large size or large complexity (e.g. international) projects pertaining to the development and implementation of ONESOURCE products.Manage and execute implementation plans including managing project scope,
directing staff resources (both internal and external), evaluating results, creating documentation of newly created processes and managing overall engagement. Can scope out a project based on business requirements and achievable benefitsRecommends optimal system configuration and business processes based on industry best practices.Able to effectively facilitate meetings with project sponsors (Customer and Partner)Identifies and develops upsell opportunities within assigned customer projectsMentors implementation specialists and implementation consultants.Strong commitment to customer excellence, must have minimal to no customer escalations for services issues.Can lead technology decisions and facilitate and articulate alternatives and direction to Customer’s IT and Business Management.

Key Relationships: 

Work with partners on professional services engagements to configure and implement ONESOURCE Indirect Tax Determination, including integration with SAP, cross-training onto ONESOURCE Indirect Tax Compliance;Engage with other teams within Thomson Reuters as appropriate to deliver end-to-end indirect tax solutions, in particular assisting sales in business development.Liaise with colleagues to assist with pre-sales activities e.g. assisting with software demonstrations or scoping/assessing new opportunities.Work with colleagues in a matrix organisation, developing key internal relationships with peers across the organisation. 

About You

Technical and Functional ExpertiseFunctionally proficient with ONESOURCE Indirect Tax Determination ANDTechnically and/or functionally proficient with at least 2 calling system and its associated ONESOURCE connector:  Oracle, SAP, Microsoft, NetSuite, Workday, and others.Specialized Industry knowledge required:Deep experience in Indirect Tax Law (e.g VAT, GST), Research or ConsultingProject management skills and experience dealing with senior project leadershipAn understanding of end-to-end financial processes (i.e. OTC or PTP) and systemsExcellent interpersonal and written communication skills and experience of working with clients and project teamsExperience with process analysis, design, mapping and re-engineeringExperience with process/software gap analysis and resolutionExcellent organisational and analytical skills, with a methodical approach to work, problem solving and troubleshootingMust be creative, innovative, and flexible, with the ability to work in a matrix environmentMust possess strong cross team/group/org collaboration skills; ability to foresee and to analyse project risks, develop risk management plan and mitigate subsequent issues Must have high-powered analytical skills and the ability to understand concepts and situations that pass by many others  Must have excellent communication skills, strong project management skills, and demonstrated success in adult learning and training principles/skillsMust have the ability to achieve objectives by successfully interacting and collaborating with:Management level team members in ONESOURCE Engineering, Product Management, Customer Support, and Sales.Management level resources at ONESOURCE Partners (KPMG, Deloitte, Accenture, Ryan, etc.)Proficiency in Microsoft Office

Desired Skills and Experience: 

Have SAP background, with experience in one or more of the following areas: ABAP, FICO, SD or MM, and be skilled in troubleshooting and resolving SAP system issuesExperience working with clients on similar consulting engagementsExperience with integrating third party enterprise tax products (e.g. Sabrix, Taxware and/or Vertex)Experience of scoping and managing technology implementations including work/fee estimates, solution design, deliverablesA working knowledge of Indirect Tax legislation, reporting requirements and processes

Education/ Certifications

A degree or professional qualification in Tax or Accounting (e.g. ACA, ACCA, ATT, CTA);Project management qualification (e.g. PRINCE2 or PMP)

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What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.