Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Information Development at Rockwell includes the development, production and delivery of information products as part of our software applications. In particular real-time scalable features based on Rockwell’s Manufacturing Execution System (MES) that are often integrated with machine automation and control systems and ERP software.

Information Developers will create and maintain user assistance deliverables that help clients understand and make use of our products. Deliverables may include online help systems, end-user manuals, administration guides, installation guides, client communications (release notes). This job requires effective planning, researching and implementation.

You will report to the Team Lead and have a hybrid schedule working in Katowice, Poland.

Your Responsibilities:Identify required user assistance content.Analyze functional specifications and support documentation.Work closely with subject matter experts (POs, developers) to identify the content required to meet user needs.Test, maintain, and upgrade information for users.Revise current information for users for existing products and create information for users for new products.Support the UX writing process by improving text-based elements of the user interface.Provide recommendations for improvement; proofread texts to identify and correct spelling, grammar, and punctuation errors. Technical communications - advanced.

The Essentials - You Will Have:Bachelor's degree in Technical Communication, Linguistics or similar.5+ years of relevant experience.Practical knowledge of at least one content management and publishing tool:MS Office 2010 and higher (Word, PowerPoint, Excel).Practical knowledge of Author it, Adobe Frame Maker, Adobe RoboHelp, Adobe Acrobat Pro.Image-capturing tool.MS Teams.Windows.Communication with other disciplines, such as developers, product owners, or testers.Create written texts in US English with minimal stylistic and grammatical errors.Transform technical explanations into user-oriented content.Install and test software and document its functionality.

The Preferred - You Might Also Have:Experience with Confluence and JIRA platforms.Experience in writing and editing information for users, such as Online Help, User Guides, Administration Guides, Installation Guides, Configuration Guides, Release Notes, and Functional Specifications.Proficient in using documentation templates and style guidelines to develop documentation that has a consistent visual and structural approach.Experience in architecting complex documents and documentation sets.Experience with working in an agile, software development team.Basic knowledge of UX writing practices.ITCQF certificate.

What We Offer:

Our benefits package includes …

Comprehensive mindfulness programs with a premium membership to Calm,Volunteer Paid Time off available after 6 months of employment for eligible employees,Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation,Employee Assistance Program,Personalized wellbeing programs through our OnTrack program,On-demand digital course library for professional development,

... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.