**Senior Infrastructure Observability Architect** **Date:** Mar 10, 2025 **Location(s):** Plantation, FL, US, 33317 **Company:** NextEra Energy **Requisition ID:** 86280 is the largest electric utility in the U.S., delivering clean, affordable, and dependable electricity to over 12 million Floridians. With one of the nation’s cleanest power generation fleets and top-tier reliability, we are setting new standards in the energy industry. Ready to make an impact? Join our exceptional team today and help shape the future of energy! **Position Specific Description** The ideal candidate will have extensive experience in designing, implementing, and managing enterprise platforms to ensure optimal system performance, enhanced visibility, predictive capabilities, and effective event & incident response. The candidate must have a deep understanding of observability and monitoring solutions. This role requires collaboration with cross-functional teams to develop efficient, scalable, and reliable observability and monitoring systems in support of the AIOps journey. Project Execution / Analytical Thinking / Problem Solving · Working with a team of engineers and analysts responsible end-to-end observability framework for monitoring and troubleshooting NextEra Energy platforms and services' performance, availability, and reliability. · Collaborating with other IT teams and business partners to ensure alignment of monitoring objectives, requirements, and best practices across the enterprise. · Developing and implementing a comprehensive monitoring strategy covering all observability aspects, including metrics, logs, traces, alerts, dashboards, and reports. · Investigate infrastructure and application anomalies using logs, alerts, & APM solutions · Manage the monitoring and automation tool roadmap and propose and develop innovative solutions based on technology strategy. · Providing guidance and support to stakeholders and end users on using and benefiting from the monitoring capabilities and insights. · Evaluating and selecting appropriate monitoring tools and platforms and integrating them with existing IT systems and processes. · Establishing and maintaining service level agreements (SLAs) and key performance indicators (KPIs) to monitor and report NextEra Energy performance and quality. · Document changes and author documentation on observability standards and practices · Collaborate directly with Operations observability monitoring teams, production support teams, and all product stakeholders to understand business requirements, help drive alignment, and build thoughtful solutions throughout IT. · Leveraging AI and machine learning techniques for predictive analytics and incident forecasting to automate the detection, diagnosis, and resolution of incidents and problems, and to optimize the efficiency and effectiveness of monitoring processes and tools. Required Qualifications · High School Grad / GED · Bachelor’s or Equivalent Experience · Experience: 5+ years · Exceptional interpersonal / communication / presentation skills-both oral, written & verbal. Preferred Qualifications · At least 4 years’ experience with designing, implementing & managing IT Monitoring Observability & Event Management domains. · Knowledgeable of ScienceLogic, ServiceNow ITOM suite, Splunk, APM tools, including Event Management, Discovery, and Service Mapping. · Knowledgeable in APM and monitoring services like Dynatrace, AWS CloudWatch, and Azure Monitor and insights. · Strong knowledge in observability principles, Production support, Systems Administration, IaaS and PaaS Cloud computing, Containerization, Application monitoring, Security controls, & API Management. · Strong understanding of event correlation and management principles. · Ability to work independently and within a team environment; being self-managed is required. **Job Overview** This position develops and maintains high-level designs for overall logical and technical IT architecture. Employees in this role provide strategic decision-making and guidance within technical disciplines, responding to disruptive technologies and solving unique and complex problems. Individuals facilitate and orchestrate the delivery of targeted business outcomes through technical decisions. Employees in this job serve as experts and visionaries in the development of roadmaps, strategy, and design for assigned technology areas. **Job Duties & Responsibilities** + Works with business partners to analyze strategy and trends to define the requirements, principles, and models that guide technology decisions + Communicates and enforces technology standards with business partners + Understands industry trends and the practical application of existing, new, and emerging technologies + Drives digital innovation and develops roadmaps through new technologies and approaches to fulfill strategic business plans + Defines high-level migration plans to address gaps in current state + Coaches, mentors, and leads technical subject matters experts to enable and drive consistency across technology architectures + Designs and owns governance, assurance, and standards activities for enterprise technology architecture compliance + Oversees and facilitates the evaluation, risk assessment, selection, and design of hardware and software technology and product standards + Delivers technology architecture artifacts, possibly including reference architectures or concepts of operation + Performs other job-related duties as assigned **Required Qualifications** + High School Grad / GED + Bachelor's or Equivalent Experience + Experience: 4+ years **Preferred Qualifications** + Bachelor's Degree NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Clickto learn more. **Employee Group:** Exempt **Employee Type:** Full Time **Job Category:** Information Technology **Organization:** Florida Power & Light Company **Relocation Provided:** No NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status. NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. NextEra Energy **does not** accept any unsolicited resumes or referrals from **any third-party recruiting firms or agencies** . Please see ourfor more information.