Senior Insights Analyst
Dropbox
Dropbox is a Virtual First company. For this role, we are hiring in Zones 2 and 3. Please refer to our Compensation section below to see what neighborhoods fall under each Zone.
Company Description Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of more than 2,000 bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the flexibility of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you. Team Description Our Business Strategy & Operations team sets and drives key business initiatives across the company. We complement and support product, engineering, sales, and marketing teams across three critical areas: corporate and business unit strategy, business planning and sales operations, and business systems and tools development. Role Description Aligning to our Customer Strategy & Operations (CSO) organization and partnering with our Global Sales and Channel Leadership Teams, this role will be responsible for owning and building a strong and flexible data foundation for Dropbox’s Sales Analytics team. This role will focus on driving consistency and scalability, bringing visibility to the metrics and insights that drive sales and channel performance, executing against business objectives, and driving operational excellence and governance inside of the team’s scope. As a Senior Insights Analyst, you will be working closely with Sales Leaders, Sales Strategy, Deal Operations, and Finance Leadership as a key business partner, as well as collaborating with the CX Analytics and Engineering team(s) around infrastructure and governance. This is a highly visible role that requires being able to link analytics to business implications, define the optimal data structure and foundation to support these analytics needs, and transform the output into actionable, high-impact recommendations that drives revenue growth . A strong understanding of a sales led SaaS model - both motions and metrics - is a must. We are looking for someone who gets excited about data and is driven by to find meaningful recommendations, construct intuitive visualizations, optimize data workflows, and be a strong mentor to team members on best practices and industry standards. The right person for this role will value data-driven insights, have an analytical approach to problem solving, and thrive in a fast-paced, fluid environment. Responsibilities Lead the scoping, design, and delivery of overall data requirements and schema design to support E2E reporting automation and standardization for Sales AnalyticsDrive standardization of data definitions aligned to industry best practicesBuild and maintain recurring reports and dashboards, ad hoc reports, analyses and KPIsMentor and guide execution towards best-in-class dashboards and scorecards to bring on-time, accurate visibility into sales organizational and seller performance and KPIsSignificant experience working with larges amount of data and a deep understanding of statistical analysis, quantitative techniques, and qualitative assessmentSynthesize and communicate data into an insightful story related to sales performance, forecasting, pipeline trends, productivity, customer value, and progress against industry benchmarks and sales methodology KPIsCollaborate with Sales Finance, Strategy, and Enablement to put forth executive-level recommendations that will decrease seller friction and accelerate revenue growthBuild strong, cross-functional relationships, establishing credibility as a subject-matter expert in your field Requirements At least 8 years experience in B2B sales/revenue analytics or business intelligence functions with exposure to the broad revenue generation ecosystemExperience in Saas environment Extensive data visualization experience with Tableau, Salesforce, Excel (or equivalent tools)Proficiency in SQL and Python (and/or R) with exposure to/understanding of ETL principles and querying large data lakes (e.g., Databricks)Ability to tackle and solve complex technical problems with little directionStrong analytical skills with expertise in contextualizing SaaS sales performance indicatorsExperience building automated analytics and scorecards using cloud-based platformsStrong and effective communication in technical and business settings, from IC to Executive Preferred Qualifications Passion for scaling and automation, with AI/ML experience a strong plusExperience monitoring and improving CRM data hygiene and operating requirements CompensationUS Zone 1 This role is not available in Zone 1US Zone 2$168,700—$228,300 USDUS Zone 3$149,900—$202,900 USD The range(s) listed above is the expected annual salary/OTE (On-Target Earnings) for this role, subject to change. Please note, OTE are for sales roles only. Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Dropbox takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation. We target most new hire offers between the minimum up to the middle of the range. Dropbox uses the zip code of an employee’s remote work location to determine which metropolitan pay range we use. Current US Zone locations are as follows:
• US Zone 1: San Francisco metro, New York City metro, or Seattle metro
• US Zone 2: Austin (TX) metro, Chicago metro, California (outside SF metro), Colorado, Connecticut (outside NYC metro), Delaware, Massachusetts, New Hampshire, New York (outside NYC metro), Oregon, Pennsylvania (outside NYC or DC metro), Washington DC metro, and West Virginia (DC metro)
• US Zone 3: All other US locations Benefits Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:
Competitive medical, dental, and vision coverage 401(k) plan with a generous company match and immediate vesting Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh Income Protection Plans: Life and disability insurance Business Travel Protection: Travel medical and accident insurance Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support Access to over 10,000 global co-working spaces through Gable.to, making it easy to book flexible workspaces for collaboration or individual work Quarterly Cell phone and internet allowance Mental health and wellness benefits Disability and neurodivergence support benefits Additional benefit details are available upon request. Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.
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