Job Title

Senior Integration Consulting Specialist

About Your Business Area/Department:

Our team is grouped under Delivery Management. This group makes sure that all software deliveries and implementations needed to keep our customers (both airlines and travel agencies) working effectively with Amadeus are delivered efficiently, effectively, and on time. We also provide post-implementation support and monitoring of our systems to make sure our Production environment is stable and running as designed.

Summary  of the role:

You are not a developer? - that’s okay. You are not an account manager? - that’s okay too. But if you are comfortable with both technical and commercial contexts, and willing to dive deeply into complex functional issues and emerge with a clear picture for your customer - and likewise express key business requirements back to your internal colleagues – then this is a great opportunity for you!This is a ‘hybrid’ customer-facing role which aims to keep the customer and other Amadeus teams fully aligned with the solution being implemented and clearly informed of the project status at every step.Think of it this way: an airline signs a new distribution contract with Amadeus: their first practical experience of NDC in Amadeus will be all down to you! After the new functionality is implemented, the airline’s overall satisfaction with the delivery process will become a key component of their overall relationship with Amadeus.

In this role you’ll:

Lead a number of key customer projects from signature to cutover, with a view to piloting new industry features and acquire functional expertise (e.g.: NDC-X for Airlines, EDIFACT projects, Anytime Merchandising, …) .Act as customer-facing coordinator throughout the implementation project.Ensure accurate and timely reporting on the status of projects under control.Coordinate and perform the functional handover to regional implementation teams, such that they become autonomous in terms of recurring implementation project activity.Represent department in customer meetings and/or in cases of major functional or operational issues arising, in coordination with Solutions and Development teams.Effectively drive projects to a timely and successful conclusion.

About the ideal candidate:

Preferred University Degree in IT, Business, or related field, however this is not an  absolute necessity.3+ Years of Project Management experience preferred3+ years preferred working for an Airline, or working in the Travel Industry.Being highly organized is a must.Building relationships with our airline partners is essential.  The airlines value people who they can trust, even if it means having hard conversations (for example, informing the airline why your project will be delayed).

What we can offer you:

Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.Work HybridProfessional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.

Application process: 

The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!

Working at Amadeus, you will find

🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.