Partner with internal and external project teams to strategize solution enhancements and drive solution implementation strategies Manage complex client projects in environments with a high degree of variability that require influence to achieve targeted outcomes Accountable for external client relationship Act as an escalation point for client and project risks Design content for solution training collateral Assist internal and external teams with complex solution configuration, testing, and troubleshooting Identify risk areas and provide alternate strategies to leadership that address concerns Obtain requirements, evaluate and determine objectives, goals, and scope of multiple complex projects

Career Level - IC3