About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Global Security Senior Investigator

Location: Atlanta, GA (midtown office)

Workstyle: Hybrid (in office M/Tu/W/Th and remote Fri)

Position Summary:

As a Global Security Senior Investigator, you will be chartered with conducting a wide variety of internal and external investigations involving fraud, theft, conflicts of interest, ATM crime, and bribery. As a Senior Investigator, you will be responsible for a comprehensive work product that will require you to work individually, jointly with another investigator, as a member of the audit team, Human Resources, and/or with a member of the Ethics and Compliance team, and to effectively communicate findings to senior executives. You may also be required to coordinate the investigative efforts with external investigators, including contracted investigative resources, a customer’s investigative team, or law enforcement.

The investigative work product might result in employee actions that include reprimands, suspensions, and terminations, as well as result in civil or criminal actions against those responsible for the identified issues. Ancillary to the investigative workload the investigator associate would also be required to provide conclusions and recommendations in areas related to process improvement and root cause analysis an a result of an investigation.

Secondary requirements of this position will be to augment strategies for protection of certain Sr. Leaders within NCR Atleos. These assignments may include providing transportation for individuals to company events that will include: Offsite Dinners, Board of Director functions, Senior Leadership meetings etc. These engagements could be local or require travel to other cities.

Apart from conducting investigations and security assignments, you will assist in the development of policies, procedures and training relating to the servicing of NCR Atleos products, including policies relating to safety and security, loss prevention and fraud prevention. The NCR Atleos products in question include automated teller machines (ATMs), interactive teller machines (ITMs), and self-service banking products and services. You will also conduct monitoring activities to confirm compliance with these policies and procedures, which will require you to work closely with service managers in the field, as well as work with solution development teams in an effort to ensure new hardware and software solutions are designed with safety, investigations and crime prevention considerations in mind.

Given the breadth of responsibilities, this position requires a technically sound and highly motivated individual who can work with minimal supervision. It may also require a significant amount of travel on short notice, so as a Senior Investigator you will have to be willing and able to travel as required. You will also have to be available for escalations and operational activities where necessary.

Key Areas of Responsibility

Develop and present individual investigative plans based on the information available.Manage the execution of that plan, provide documented results, maintain detailed investigative case notes, write reports, and handle evidence using the proper chain of custody and present results to NCR Atleos management.Coordinate and possibly lead external (co-sourced) investigators on investigative assignments.Satisfy the investigative requirements of Ethics and Compliance (E&C), Human Resources, and liaise with E&C on cases under investigation.Liaise with the Legal Department on issues arising from cases under investigation.Play a proactive role in implementing fraud and loss prevention programs.Provide support to NCR Atleos business units and customers concerning the investigation of ATM-related criminal activity, including internal theft or fraud, and external frauds and physical attacks.Liaise with various Business Unit Management, understanding their operational, financial, IT and security environments to identify security related risks and recommend initiatives to mitigate those risks.Assist Global Physical Security in assessing the physical security of NCR Atleos assets and its employees by advocating and recommending changes in NCR Atleos’ policies and procedures or site-specific security solutions.Participate in Global Security team meetings to further develop investigative expertise as well as seek to constantly improve investigative capabilities. · Provide support and be proactive in the integration of your activities with the Internal Audit organization.Contribute to the development of security policies and procedures, and any associated training.Provide guidance to NCR Atleos personnel relating to security policies and procedures, and carry out security reviews to monitor compliance with those policies and procedures.Determine root cause(s) for issues raised during investigations and security reviews, and develop practical solutions and recommendations.Write detailed case notes and update reports in a timely, professional manner.

Basic Requirements

A minimum of 5+ years investigative experience, 10+ years preferred.Highly motivated and able to independently conduct investigations with minimal supervision.Fluency in English is required. Secondary language skills a plusDemonstrated note-keeping and report writing ability.Demonstrated proficiency in Microsoft Office Suite including Excel and PowerPoint experience Demonstrated ability to conduct investigations to meet both criminal and civil evidentiary standards.Experience liaising with both corporate and law enforcement investigators.Experience performing risk assessments.Ability to learn basic technical aspects of NCR Atleos' products.Comfortable working in an electronic case management and reporting environment.Flexible work schedule and ability to travel (up to 25% domestic is anticipated), international may be necessary on rare occasion.Ability to work in a co-operative team environment.Ability to effectively communicate findings to senior executives.Strong interpersonal skills including the ability to communicate and build relationships with people across a wide variety of levels, cultures, and time zones.Ability to travel up to 25% or more

Preferred Requirements

Bachelor degree in a related field of studyInformation security background and understanding of principles of information securityLanguage skills other than English (particularly Spanish) will set a candidate apart.Bachelors and an advanced degree(s) will set a candidate apart.CFE, CFCE, CISSP, CISM, CISA, CPP, PCI and other security-related certificates.Experience conducting investigations in a corporate environment.

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Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.