Senior IT Business Analyst (f/m/d)
TUI Group
We are looking for a talented and dedicated technical enthusiast to join our TUI Flight Fulfillment Services Team in Bremen with immediate effect. We are providing customer flight service applications in order to handle voluntary and involuntary changes after flight booking. We are focussing on automation in this exciting as well as complex environment and creating scalable solutions for TUI Group with its own airline TUIfly and various scheduled flight providers.
ABOUT THE POSITION
Within a cross-functional team you deliver Flight Fulfillment Services from conception to deployment and operate across multiple markets in a global structureYou clearly define, document and communicate business-, user- and system-requirements to enable implementation of new changes and enhancements to our digital platformsYou’re responsible for evaluating solution options, taking into account business needs as well as development perspective and possibilities for technical realizationUsing your deep understanding of systems and processes, you contribute to the ongoing delivery of growth and digital transformation across our key marketsYou manage the requirement lifecycle from planning through to elicitation, testing, delivery, and business acceptanceIn close collaboration with the Business Product Owner and Technology Lead, you prioritize and manage the complex work tasks that ariseABOUT YOU
You have a degree in (business) informaticsStrong analytical skills allow you to quickly understand complex problems and communicate with technical and non-technical stakeholders in a target group-oriented mannerMethods of requirements elicitation, commercial and technical process modelling and test/use case writing are no foreign words for you You are highly skilled in communication techniques, including experience or openness to also workshop facilitationYou already gained experience in creating, analyzing and validating detailed functional specifications and elements of system design, including in particular data and business rulesCreation of user stories, epics and acceptance criteria/scenarios is not new ground for youCommon project management tools, agile delivery methods tools (Jira, Confluence) and agile practices (Scrum, Kanban) are familiar to youYou already gained professional experience related to post-booking processes in air travel industry and are familiar with systems like New Skies, Amadeus and Farelogix (ideally also with @comRes, Mercado, airCruiser and airQuest) and know NDC as well as NDC-X data formatsA good understanding of known data exchange formats (JSON, XML, CSV) and API technologies (REST, SOAP, postman) is essentialYou are familiar with database queries (SQL), microservice architecture and AWS servicesOUR OFFER
We look forward to receiving your application.
We see diversity & inclusion as an important part of our corporate culture. Therefore, we would also like to encourage people with disabilities to apply.
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