Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

To provide support in Global IT project deployment as per SEA HQ. Managing of IT assets, licenses, maintenance and inventory updates. Support deployment and configuration of system and remote support globally.Manage IT assets, software licenses, maintenance and inventory list accuracy.Support deployment & configuration of the system (Laptop, desktop, Mac OS)Coordinate with the Singapore HQ on IT policies, system updates, and global initiatives.Train staff on new systems or software as required.Maintain documentation of all hardware, software, and network configurations.Perform HW replacement - laptop battery, RAM change and Hard-disk change etc.
Install, support, and maintain hardware and software IT infrastructure such as a printer, CCTV, Biometric access, Face Recognise Terminator, Wi-Fi controllers, IP and Cloud telephony system.Support in Ad-hoc Global IT project deployment as per HQ direction (migration, setting up new anti-virus software, change of equipment, server patching etc)Troubleshooting and rectification of helpdesk tickets from start to resolve.Offer technical support to company staff and troubleshoot computer problemsRemediate and patch vulnerabilities of all approved endpoints.Provide remote support for staff in other locations, especially in Singapore HQ.Onsite support and liaison with HQ network team on all network related devices including firewalls, switches and access points etc.

Pre-Requisites :Good working knowledge in IT hardware and administration support for Microsoft Windows & Mac OS environment.Good working knowledge in Microsoft Technologies (Windows 10/11, Office 365,  SharePoint, Office Suite)Fluency in English and Vietnamese to facilitate effective communication with the Singapore HQ and local staff.Experience with remote desktop applications and helpdesk software.Knowledge of cybersecurity principles and practices.Familiarity with cloud platforms like AWS and Azure.Willing to learn and independent.Basic Network knowledge.Basic Server setup knowledge.Able to work under pressure.Strong analytical and problem-solving skills

Education & Experience

IT certifications (like CompTIA A+, Network+, Security+, or Microsoft Certified: Modern Desktop Administrator Associate) would be a plus.Experience working in a multicultural or international setting.Experience in managing relationships with vendors and contractors.Minimum 1-2 years of relevant working experience

Are you game?