**POSITION SUMMARY:** - The Senior IT Project Analyst plays a crucial role in planning, executing, and managing IT projects within FARMER BROS CO. Our Sr. IT Project Analyst; a hybrid position (IT Project Manager/ Business Analyst) plays a key role delivering critical initiatives in our IT organization. This role helps to bridge the gap between business needs and IT solutions and drives the execution of critical initiatives. The ideal candidate has experience managing all aspects of the project lifecycle and has experience document processes and requirements. **RESPONSIBILITIES:** + Project Life-Cycle Management: Lead project through the entire life-cycle from inception to delivery and closeout following defined standard processes. + PMO Process & Methodology: Champion value the PMO methodology and practices and facilitate value creation. + Leadership: Lead cross-functional teams in the delivery of project goals, fostering collaboration and accountability + Project Control: Monitor and mitigate all project variables including scope, tasks/timeline, risks, budget and other key performance indicators. + Project Tracking & Reporting: Track and report key project metrics including: schedule & milestones, risks, budget and other key performance indicators. + Project Scope Management: Define and manage project scope, objectives, and deliverables in collaboration with stakeholders. + Requirements Gathering: Collaborate with business stakeholders to elicit, analyze, and document detailed business requirements for IT projects and initiatives. + Process Mapping: Create process maps and flowcharts to illustrate current and future state business processes, identifying areas for improvement and optimization. + Data Analysis: Analyze and interpret complex data sets to provide insights into business performance and support data-driven decision-making. + Solution Design: Work with IT development teams to translate business requirements into technical specifications and contribute to the design of IT solutions. + Communication: Facilitate effective communication between business stakeholders and IT teams, ensuring a shared understanding of project objectives, timelines, and deliverables. + User Acceptance Testing (UAT): Develop and execute test plans for IT solutions, working closely with end-users to ensure that systems meet business requirements. + Change Management: Support the implementation of IT solutions by providing training, documentation, and assistance with change management activities. + Continuous Improvement: Identify opportunities for process improvement and optimization, recommending and implementing changes to enhance business operations. **Qualifications** **EDUCATION & EXPERIENCE** **• High School Graduate. College Courses or Degree in finance or business related classes a plus.** **• One plus years in general office/accounting positions.** **• Minimum 2 years related experience and/or training** **• Experience in customer service and the transportation industry preferred** **PERSONAL & PROFESSIONAL SKILL SETS:** + **Proactive, “can-do” attitude - Willing to assist others when needed, look for ways to improve systems or procedures, continuous improvement in serving internal and external customers.** + **Strong Computer Skills - Intermediate-level in the use of MS Word and Excel. Comfortable with Outlook.** + **Excellent verbal and written communication skills – Able to express ideas and communicate issues and problems thoroughly and concisely. Communicate thoughts completely and clearly.** + **Strong attention to details** + **Ability to communicate with different levels of management** + **Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists** + **Ability to multi task and prioritize and to work well under pressure with a sense of urgency and within time constraints** Farmer Brothers is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. Farmer Brothers is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Farmer Brothers are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Farmer Brothers will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.