We are seeking a dynamic and experienced Senior IT Project Manager to support the Site Director in leading IT initiatives and managing site-level operations. This role combines strategic project delivery, people and engagement leadership, and site operations—with flexibility to lead or support program/project delivery as needed. **Position Responsibilities:** Site Operations & Strategic Support + Partner with the Site Director in site-level decision-making and leadership across multiple teams and business units. + Oversee day-to-day site operations, ensuring alignment with organizational goals. + Ensure compliance with security, business continuity, facilities, and finance processes. + Represent the site in cross-functional initiatives and stakeholder engagements. People Operations + Assist in hiring, coaching, and developing project and site staff. + Monitor and support employee engagement programs and initiatives. + Foster a culture of collaboration, innovation, and continuous improvement. Project Leadership + Lead and execute complex, high-impact IT projects across multiple stakeholders and geographies. + Ensure projects are delivered on time, within budget, and aligned with business objectives. + Define scope, strategy, and implementation plans in collaboration with stakeholders. + Identifies, analyzes, mitigates, documents and controls project risks + Establish governance cadence on performance against KPI, and provide effective and regular communication within the project team, stakeholders, sponsors and management. + Manage internal and external teams, including vendors and consultants. **Required Qualifications:** + 10+ years of experience in IT project management or service delivery. + Bachelor's Degree in Information Technology, Computer Science, Business Administration or any related field. + Demonstrated ability to effectively apply project management methodologies and ensure that the necessary technical skills are included with the project team and utilized appropriately + 5+ years leading engineering teams and building inclusive, collaborative cultures. + Familiarity with Agile and DevOps principles, test-driven development, and continuous integration. + Strong understanding of the software development lifecycle and how technology supports business strategy. + Experience with platform technologies, modern software architectures, API-driven development, and scripting languages. + Excellent organizational and problem-solving skills, with the ability to manage through creative abrasion. + Strong verbal and written communication skills; able to articulate technical vision and outcomes. + Ability to coach and mentor delivery teams, providing on-the-job guidance and support. + Comfortable collaborating in a complex matrix environment across time zones. **Preferred Qualifications:** + PMP and Scrum Master certifications. + ITIL certification. + Experience in the insurance industry. **_When you join our team:_** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido