With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.
\nDigitalization. Simply delivered.
\nAt IT Services, we are passionate about developing/enhancing global solutions to support DHL business operations. Our team is managing multiple products in DHL Express In-Facility and continuously expanding. No matter your level of consulting proficiency, you can always grow within our diverse environment.
\n#DHL #DHLITServices #GreatPlace
\nGrow together
\nYou will provide structured analysis of customer requirements and use this knowledge to provide a well-founded perspective within a project/works package (new product/services, functional enhancements, deployments) which meet the needs of the business colleague (regional or global). This includes the analysis of functional, technical, and business requirements which may contribute to the successful design and build and implementation of solutions, supporting business cases and other related documentation such as business or system requirements documents.
\nThe role assumes some technical and/or business process expertise, and a responsibility in ensuring that solutions are delivered in line with business requirements of external customer/business colleagues and aligned with architecture recommendations (as well as budgets, timescale, quality, and organizational strategies).
\nReady to embark on the journey? Here’s what we are looking for:
\nMinimum 5 years experience in supervisory/consulting roles.Very strong in business process modeling and data analysis.Provision of user story analysis and business case preparation.Strong demonstration of leadership in consulting activities.Excellent analytical, organization and problem solving aptitude.Very strong customer orientation – builds relationships and is trusted/sought for advice beyond own topics.Proactive; able to work independently on major projects; resolving conflicts to achieve time, budget, and quality targets.Excellent written and verbal communication skills – facilitates open dialogue and communication between stakeholders.Solid knowledge of Test Management, Change Management, Configuration Management.Strong in application integration technologies (Message standards, middleware, SOA concepts, data communications, testing tools).Demonstrate experience at a senior level in the Information system management environment.\n\nFamiliarity with following tools are preferred
\nSOAPUIPOSTMANSQL DeveloperMS Visio or Other UML toolsJira and Confluence\n\nAn array of benefits for you:
\nHybrid work arrangements to balance in-office collaboration and home flexibility.Outpatient (unlimited) and inpatient medical coverage for employees.Personalized flexi benefit plan for you and your family.Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.Modern offices with free parking space.\n\nDHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.