Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50+ labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this opportunity at NDX National Dentex - Twin Dental Lab in Falcon Heights, MN for a Senior IT Systems Administrator.

The regular hours for this position are from 8:00 AM to 5:00 PM, Monday through Friday, and subject to change from time to time. 

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!  

Location

            This position is onsite with the IT team at our Minneapolis/St. Paul location

Job Duties

Provide hands-on system and network administration, support and enforcement of IT Security controls and practices Execute against the defined priorities and deliver key projects on-time and on-budget Maintain constant communication with the business to anticipate changes in priorities and adjust work accordingly Develop and enforce a sound IT general controls environment through the development of, and training on, organizational-wide policies and procedures Model core team values of Customer First Open and Honest Communication Quality Work Develop and enforce standards across the technology organization Build and maintain key vendor relationships Provide in-person and remote Level 2/Level 3 support to end-users on a variety of issues. Drive continuous improvement of efficiency and accuracy through the use of technology and expansion of service management tools to automate and digitize existing manual business processes Other duties as needed 

Qualifications

Required: 7+ years of progressive work experience in IT support and administration Required: Strong background in IT general controls including IT security and change management Required: Progressive experience supporting a cloud-based or hybrid Microsoft-based environment including email (Exchange / O365), Laptops/Desktops (Windows 10/11), Windows Servers, and corresponding systems Required: Experience with imaging systems utilizing automation and tools like SCCM, Intune or similar Required: Experience with endpoint management solutions, AntiVirus systems and other monitoring tools and platforms used in maintaining a consistent and secure user environment Required: Excellent written and verbal communication skills and a collaborative spirit with co-workers Required: Superior change management skills and ability to follow process, document changes, plan for rollback and successfully navigate broad-impacting system changes Required: Ability to work with a degree of autonomy and to independently lead tasks and projects along with the ability to remain flexible based upon changing priorities Required: Demonstrated excellence supporting complex and distributed infrastructure environments including: Distributed directory services Distributed print and file services WAN (MPLS) and LAN administration Enterprise-wide anti-spam and anti-virus solutions Distributed firewall solutions Virtualization technologies Enterprise SAN Corporate intranet experience Enterprise backup technologies Database technologies Management of multiple data centers (primary/secondary/cloud/hybrid) Remote access and VPN technologies Required: Demonstrated ability to work with vendors through selection, negotiation, implementation, production support, and separation Required: Bachelors Degree  Preferred: Experience working with, implementing and administering Privileged Access Management and Privileged Identity Management solutions Preferred: Exposure to and experience implementing and supporting IT Security controls via GPO / Group Policy, Security Groups within AD, use of other IT Security solutions Preferred: IT Security experience and any associated certification (CISSP, CompTIA Security+, CISM, etc.) Preferred: Experience with networking concepts in a Cisco environment, SD-WAN and firewall administration. Preferred: Experience administering backup and disaster recovery solutions Preferred: Exposure to or experience with Mobile Device Management Preferred: Healthcare or dental industry experience Preferred: Experience with manufacturing processes Preferred: Experience working in a regulated industry