Summary Senior IT Systems Architect/Subject Matter Expert Rome, New York Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers with trusted insights into Records and Information Management, Administrative Solutions, Information Technology, Engineering, and Training. Formed in 2017 to serve federal and commercial customers, CABS is 8(a) certified and has grown quickly into a leader in the federal IT and Training environment. The Senior IT Systems Architect/Subject Matter Expert will provide support services crucial role in maintaining and troubleshooting a diverse range of legacy and current IT systems for the Air Force Research Laboratory (AFRL) at Rome, New York. Responsibilities Provide desktop support, conduct security audits, and manage user accounts. Install, configure, operate, and maintain operating systems, servers, infrastructure, and applications to ensure optimal performance and reliability. Install, configure, secure, operate, and maintain applications. Review weekly ACAS scans and remediate identified issues. Support the Assessment and Authorization (A&A) process by creating artifacts, documenting controls, and assisting with continuous monitoring. Monitor system logs and alerts to proactively identify potential issues that will impact operational stability or information system security. Perform STIG hardening of information systems components. Manage accounts, permissions, and access control. Monitor system performance, resource utilization, and network traffic to identify and resolve issues proactively. Provide technical support and assistance to end users, troubleshooting hardware and software problems, and documenting progress and resolution in ticketing system. Maintain accurate documentation of system configurations, network topology, procedures, and troubleshooting steps to facilitate knowledge sharing and problem resolution. Author and maintain Policies, Processes, and Procedures within the organizations Strategic IT Management framework. Create and maintain architectural diagrams and make recommendations for improvements to the information system architecture. Manage software updates and patches, ensuring that information system components are up to date with the latest security patches and software releases to minimize vulnerabilities. Liaise with government and contractor organizations to ensure information is current and accurate. Participate in meetings and coordinate inter and intra-command IT matters and efforts when applicable. Identify opportunities for automation and process improvement to streamline system administration tasks and enhance operational efficiency. Engage in continuous learning to keep pace with evolving technologies, cybersecurity threats, and industry best practices. Install, configure, operate, and maintain client/server database software required to support the business requirements. Maintain a neat, secure, and orderly facility. Complete annual company and customer training requirements according to established policies and procedures, as required. Record labor hours daily in an online corporate system. Travel up to 10% as required. Other duties as assigned. Qualifications High School Diploma or GED required. 3+ years of related work experience. DoD 8570/8140 IAT Level II or higher baseline certification required (CompTIA Security+, CISSP, etc). Must be a U.S. Citizen. Top Secret clearance with SCI eligibility required. Knowledge, Skills and Abilities: Training training/knowledge of Kubernetes, Ansible, and Docker. The ability to manage a virtualized data center across multiple security classification levels up to and eventually including Top Secret. Experience with operating and maintaining IT systems in a DoD environment desired. Experience with operating and maintaining IT systems in a research or academic environment. Experience commensurate with DoD or AFRL Risk Management Framework (RMF) and hardening and operating IT systems accordingly. Experience with the application of the DISA Security Technical Implementation Guides (STIGs). Experience with DevOps paradigm for data center operations and automated system provisioning and configuration management using Ansible. Experience with helpdesk support of a highly technical, geographically distributed user-base (scientists, engineers, and developers). Must be well organized, an effective communicator at multiple levels, and able to grasp system concepts and communicate their applications. Must be capable of quickly learning new systems and associated software applications for proficient execution of tasks. Must be capable of managing multiple tasks with time-related constraints in a fast-paced environment. Ability to schedule and prioritize work to accommodate customer needs while minimizing the impact on current projects. Ability to work with all departments to ensure network availability, security, and accessibility. Possess strong problem-solving skills. Ability to self-start and work independently or as a team. Ability to travel up to 10% as requested. How you’ll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS’s culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega’s impact on the world. Chenega MIOS News- https://chenegamios.com/news/ Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - www.chenegamios.com Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm LinkedIn - https://www.linkedin.com/company/1472684/ Facebook - https://www.facebook.com/chenegamios/ #Chenega Analytic Business Solutions, LLC