Date Posted:

2024-12-04

Country:

United States of America

Location:

CO112: Buckley AFB 18500 East 6th Ave 18500 East 6th Avenue Buckley AFB, Aurora, CO, 80011 USA

Position Role Type:

Onsite

01742015 Senior IT Systems Hardware Technician- Aurora, CO- Must have TS/SCI CI Poly clearance, we offer relocation, 100% onsite

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Raytheon Air & Space Defense Systems (ASDS) is looking for an experienced Senior Information Technology (IT) Systems Hardware Technician candidate to support our team based out of Aurora, CO. The selected candidate will be responsible for performing Tier 2 installation, maintenance, and troubleshooting support on IT Systems and related peripheral hardware. The qualified candidate must be able to work both independently and as part of a cohesive team that is dedicated to high performance and execution; focused on the support and maintenance of real-time IT Systems and other hardware.

What You Will Do:

Provide Tier 2 break/fix hardware support for program supported real-time IT Systems on an Operations and Maintenance contractScreen, refer, and diagnose internal incidents and work requests as they relate to maintenance of IT Systems HardwareProvide timely updates, tracking and referral, follow-up, and resolution entries in the Incident Tracking resource toolInstall, configure, upgrade, and de-install IT Systems HardwareCoordinate with system integrators, maintainers, partner programs, and end users to ensure timely completion of tasksScreen, refer, and diagnose internal inquiries and work requests as they relate to maintenance of Desktop Thin Client and Thick Client personal computers and associated network systemsProvide end-user software troubleshooting and supportCoordinate development of deliverables and products; be able to track project surveys, plans, and action itemsParticipate in special projects as requiredWork responsibilities are 100% onsite full timeMust be able to lift up to 35 pounds

Qualifications You Must Have:

Typically requires a bachelor's degree and 2 years of related experience.Experience with Desktop IT Hardware and MS Windows Operating Systems; installation, maintenance, and support.Experience with IT Systems, peripheral hardware installation, maintenance, and troubleshooting support.Must have an active and transferable U.S. government issued TS/SCI with CI polygraph security clearance. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer:

Maintains knowledge of the evolving IT landscape and aligns skills to current relevant technology.Ability and willingness to work in confined spaces; under floor and above ceiling as required.Team player that is willing to provide support to a variety of tasks and to support high priority customer activities.Excellent communication and customer interaction skills.CompTIA Security+ CE is highly desired.UNIX is desired.Red Hat Linux is desired.Experience and understanding of remote VoIP administration.Experience with conferencing system configuration and installation.Familiarity with telephone testing, installation, and equipment.Experience working in a DoD customer environment.Experience fabricating, installing, and troubleshooting CAT5/CAT6, copper, and fiber optic cables.Active DoD 8570 IAT Level 2 certification (or higher). IAT Level 2 requires one or more of the following Professional Certifications: Security+ CE, CCNA Security, GICSP, GSEC, SSCP, CySA+, CND.

What We Offer:

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value:  Safety, Trust, Respect, Accountability, Collaboration and Innovation

Relocation Eligibility

Learn More & Apply Now!

The salary range for this role is 64,000 USD - 128,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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