Senior IT Technician (On-Site) Location: Mt. Vernon, NY, United StatesDate Posted: Dec 11, 2024 Share: share to e-mail Apply Now Save JobSaved Description Location: Mt. Vernon, NY Pay Rate: $26.75/hr. + Benefits Hours: Monday-Friday 8:00AM-4:30PM (40hrs) THIS POSITION IS ON-SITE Senior IT Technician General Summary:The Senior IT Technician, under general supervision of the IT Director will assist in all computer, software and network support across Access and its affiliates. This includes, but is not limited to support, training and project implementations. Essential Job Duties + Support of the Windows Active Directory Environment + Troubleshooting and solving hardware and software issues + Provide network support for DHCP, DNS & IP issues + Support of the Avaya telephone system + Assist in implementing system changes + Laptop, desktop, iPhone builds + Documentation of Processes and Procedures + System Testing and Training + Provide implementation support + Other duties as assigned Required Knowledge, Skills, Abilities and Attributes + Advanced knowledge of standard software programs (Microsoft Office, Windows, Outlook & Office 365) + The Senior IT Technician will also be responsible for developing proficiencies in critical applications such as Microsoft SharePoint, Quest KACE, and IMA among others. + Ability to communicate effectively in English, both orally and in writing + Ability to establish and maintain effective working relationships and to relate well with supervisors, employees and others + Ability to provide feedback where needed Qualifications and Experience + IT Certification(s) and/ or Degree in Computer Technology preferred + 4 years of business specific experience Physical Requirements: + Ability to sit for extended periods of time + Lifting and transporting of light to moderately heavy objects, such as signature pads, scanners, computers and peripherals. + Must be able to travel to multiple program sites and vendor locations as needed. + On-call availability Travel + Travel is estimated to be 30% of time Access: Supports For Living is an EEO employer-EEO, AAE, M/F/D/V Share: mail Apply Now