FactSet creates flexible, open data and software solutions for tens of thousands of investment professionals around the world, providing instant anytime, anywhere access to financial data and analytics that investors use to make crucial decisions
Founded in 1978 and for over 40 years, through market changes and technological progress, our focus has always been to provide exceptional client service. From more than 37 offices in 20 countries, employing more than 10,000 people, FactSet has over ~$2.09 Billion in annual revenues and is headquartered in Norwalk, Connecticut, we’re all working together toward the goal of creating value for our clients, and we’re proud that 90% of clients who use FactSet continue to use it, year after year. FactSet is a leading global provider of financial data, analytics, and models
VALUES THAT DEFINE OUR CULTUREWe are unified by the spirit of going above and beyond for our clients and each other. We look to foster a globally inclusive culture, enabling our people to be themselves at work and to join in, be heard, contribute, and grow. We continually seek to expand our workforce with diverse perspectives, backgrounds, and experiences. We recognize that our best ideas can come from anyone, anywhere, at any time and help us provide the best solutions for our clients around the globe. Our inclusive work environment maximizes our diversity values, engagement, productivity, and ultimately makes FactSet a fun place to work.
DEPARTMENT BRIEF
The APAC Learning and Development Team looks after the training needs of FactSetters in the Asia Pacific Region. The team is responsible for creating and delivering programs which constantly enhance the abilities of the employees. The goal of Learning and development is to align employee goals and performance with that of the organization.
As a Senior Learning & Development Specialist, you will be responsible for leading the development and delivery of training programs for new and experienced professionals. You will also be asked to analyze training needs in collaboration with business partners. And after program delivery, you will help in evaluating program effectiveness. Aside from program management, you will also collaborate with global teams on cross-functional projects and learning events. You will report to the Learning & Development Manager and assist in meeting the team’s business goals by meeting your individual targets. As an individual contributor, you shall be responsible for your own performance in all assigned tasks.
JOB RESPONSIBILITIES
Train new hires as well as experienced professionals.
Analyze the training needs of the employees’ and departments by collaborating with the learning business partners.
Design and develop communication/ professional/ behavioral/ leadership skills training modules which enhance professionalism, skills, attitude, and behavior of the employees as well as align with the company values.
Schedule and deliver effective in-person as well as virtual classroom training sessions on assigned modules.
Assist in monitoring the implementation of post-training interventions and identify methods to evaluate program effectiveness.
Conceptualize and develop newer methods of training.
Collaborate with global counterparts and teams on cross-functional projects and learning events.
Assess and prepare reports of all the participants and communicate with stakeholders.
Coordinate with third party vendors or external training providers when needed.
JOB REQUIREMENTS
Minimum of 4-5 years of corporate training experience
Strong Program Design skills. Expertise in conceptualizing and developing innovative and interactive in person and virtual training sessions.
Strong Presentation and Facilitation Skills and the ability to deliver sessions using various techniques of training.
Expertise in delivering communication and professional skills training. Experience in training on topics like Grammar, Business communication, Public Speaking
Excellent Program management skills. Effective time management skills to prioritize and manage multiple tasks within set deadlines.
Excellent written and spoken communication skills that allow you to inform and advise others clearly.
Excellent People skills that enable you to collaborate with people proactively at all levels of the organization as well as empower others.
A keen sense of initiative, attention to detail, collaborative spirit, and commitment to quality.
Personal commitment to improving your own knowledge and skills and a passion for continuing learning and development.
Highly Desired Skills
Advanced Knowledge of Microsoft PowerPoint, Excel, Word
Working knowledge of any eLearning authoring tool (e.g., Articulate Rise)
Working knowledge of Learning Management System (e.g., Workday)
Working knowledge of Program evaluation, metrics, and reporting tools (e.g., PowerBI)
Working knowledge of GenAI tools (e.g., ChatGPT)
Diversity
At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify.
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