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Job Category

Enterprise Technology & Infrastructure

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Note: By applying to the technical writer posting, recruiters and hiring managers across the organization hiring technical writers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.

We’re looking for a technical writer who becomes comfortable with both the “technical” and “writer” aspects of the job. The ideal candidate is passionate about crafting comprehensive, accurate, approachable content for a developer audience that helps users understand and connect with sophisticated technical subjects. You enjoy digging into what your audience needs to know to succeed, and collaborating closely with internal developers, and working with other writers to build phenomenal content!

Your Impact:

We assess the need for, plan, and deliver a range of documentation for Salesforce developers, including API content, reference guides, conceptual content, release notes, and how-to/task-based contentCollaborate with team members to help scope and build developer documentation for the features they coverLearn and apply style, language, and structure standards for developer responsibilities!

Required Skills:

7 + years of technical writing experienceProven ability crafting technical, developer-focused contentExperience with source control softwareAbility to read, understand, and build short code samples in a variety of programming languagesExperience with CRM applications (Salesforce familiarity a plus)Experience with Salesforce-specific technologies (Apex, Lightning Web Components, etc.)Experience with technologies such as IDEs, Web services technologies, APIs, SDKs, and object-oriented programmingProgramming knowledge with HTML (JavaScript knowledge desired but not required)Superb communication and interpersonal skillsAbility to quickly learn new sophisticated technologiesDegree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.