Lead Logistics Specialist | Marysville | On-Site

Job Description

The Logistics Specialist is responsible for executing customer vehicle relocation services orders and all supporting business operations. Key activities include customer order management and execution, communication through email and telephone with staff, Independent Contractors (ICs), and pickup and delivery contacts. The role also involves maintaining accurate data in each order tracked in CRM.

ResponsibilitiesManage execution of customer orders.Timely coordinate and schedule pickup and delivery of customer vehicles while ensuring customer instructions are precisely followed.Ensure orders are efficiently executed through linking of multiple orders.Oversee accurate and timely completion of additional services including vehicle detailing, titling/registration, and vehicle placement into storage.Communicate promptly by email, telephone, and CRM with staff, ICs, and pickup and delivery contacts, escalating issues to management as appropriate.Update CRM activities and notes promptly and maintain accurate data after each telephone call and email communication, including uploading photos and scanned documents.Ensure compliance with policies and procedures.Ensure adherence to applicable DOT regulations and Federal, State, and Local laws.In manager's absence or direction, calculate and offer flat fees on orders by emailing the bid sheet to all ICs.Manage storage facility (where applicable), including daily management of vehicle numbers, checking vehicles in and out, reviewing and noting vehicle damage and issues, taking inventory of items left in vehicles, moving vehicles in and out of the lot, and accounting for all cars on the lot.Ensure vehicles are starting and communicate issues to HQ to address before reactivation.
Additional Skills & QualificationsCRM, customer support, dispatch, inbound and outbound calls experience.At least 6 months of customer service experience; inventory experience is a plus.Strong Microsoft Office Excel, data entry, and CRM experience.Typing speed of at least 37 WPM.Strong communication skills (written and verbal).Experience with data entry, spreadsheets, call centers, logistics, and scheduling coordination.
Pay and Benefits

The pay range for this position is $23.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Marysville,OH.

Application Deadline

This position is anticipated to close on Mar 4, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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