Job Summary

Job Description

What is the Opportunity?

As a Senior Technical Analyst you will work within the Mainframe Operating Systems team to install and support z/OS products.

This team is responsible for providing support for the evaluation, installation, maintenance and trouble shooting of a suite of System Z operating system components and associated vendor products that run on all RBC Mainframe processors. 

What will you do?

Install and support various z/OS mainframe products, perform audit attestations and manage RACF certificatesWork with users to perform various system configuration updatesLiaise with the various support teams in Production Mainframe Services, Mainframe Operating Systems group, application development groups, and any other clients of supported products.Direct research, identify and make recommendations on exploitation of new feature / function of supported vendor softwareEnsure products are kept at supported and current levelsEnsure that problems with products supported are dealt with in a timely fashion and resolved quicklyDevelop criteria for and participate in the evaluation of 3rd party vendors and softwareProvide expertise and software management and support skills for mainframe products.

What do you need to succeed?

Must have : 

1+ years of mainframe experience installing and supporting software productsIBM TSO, ISPF, JCL, SDSFFamiliarity with and strong adherence to change management processes.Strong communication and interpersonal skillsA strong understanding of mainframe z/OS technologyCommitment to excellence in deliverables and supportChampion strong software management and technology currency.

Nice-to-have: 

Knowledge of SSL/TLS and certificatesStrategic thinker with excellent interpersonal skills to work across functions and businesses

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial services.

#LI-Hybrid

#LI-Post

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Job Skills

Business Continuity and Disaster Recovery (BCDR), Customer Service, Decision Making, Group Problem Solving, Hardware Infrastructure, Interpersonal Relationships, IT Systems Management, Long Term Planning, Service Request Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-02-27

Application Deadline:

2025-03-17

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.