An overview of this role
You will act as a primary point of contact and the face of GitLab for our prospects and customers.
What you’ll do
Manage and support GitLab’s major account/(s)
Manage the end to end sales process through engagement of appropriate resources such as Solutions Architects, Customer Success Managers, Professional Services, Marketing, Executives, Partners, and the Channel.
Leverage solution selling expertise to respond efficiently to customer needs and identify business potential in order to build a strategic, long-term partnership with your customers.
Has a deep understanding of the customer, including an understanding of their performance metrics and develops plans in anticipation of the customer’s business strategies and goals.
Expand knowledge of industry as well as the competitive posture of the company
Contribute to root cause analysis on wins/losses.
Communicate lessons learned to the team, including account managers, the marketing team, and the technical team
Provide account leadership and direction in the pre- and post-sales process
Conduct sales activities including prospecting and developing opportunities in major accounts
Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales engineering and support resources
Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs.
Develop an account plan to sell to customers based on their business needs.
What you’ll bring
Experience selling into highly complex organizations
Demonstrated consistent results and overachievement of quota
Deep understanding of their customer’s business including specific trends impacting their sector
Expert in solution selling
Demonstrated ability to collaborate successfully with cross functional teams
Experience mentoring and coaching others
Excellent communication and presentation skills; comfortable presenting to C-Level executives.
Experience with solutions selling and positioning value to customers based on their needs.
Deep understanding of with Git, Software Development Tools, Application Lifecycle Management
You share our values, and work in accordance with those values.
Ability to use GitLab
Ability to travel if needed and comply with the company’s travel policy
About the team
The Enterprise Sales department is part of GitLab Sales and includes both Large and Public Sector sales teams. The sales field in Enterprise is made up of Major and Strategic Account Executives (MAEs and SAEs) who collaborate closely with their deal team (Inside Sales, Customer Success, Sales Development, Channel & Alliances and more) and work across functions to deliver maximum value to strategic and large prospects and customers throughout their entire journey with GitLab. When thinking about 'what good looks like' in this department, refer to your job family, the field competencies, and our GitLab values.
Enterprise Sales Handbook
How GitLab will support you
Benefits to support your health, finances, and well-being
All remote, asynchronous work environment
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and development budget
Parental leave
Home office support
Remote-Global