We are seeking a talented individual to join our Remuneration Data Solutions Team at Mercer. This role will be based in Noida. This is a hybrid role that has a requirement of working at least three days a week in the office.  

Senior Manager – Survey Administration (E)

What can you expect?

The purpose of this position is to assume responsibility for the management, coordination and completion of compensation and benefits survey projects. Manages all aspects of the projects, including setting deadlines, assigning tasks/responsibilities, monitoring and evaluating the progress of the project and reporting status updates to leadership.  Also, to perform quantitative and qualitative analyses for multiple survey projects that serve to produce compensation, benefits and human resource practice survey data reports and analytical tools that are subsequently purchased by clients. Though it is an individual contributor (IC) role however you will indirectly work with group of people who are responsible for delivering timely and quality work. 

We will count on you to:

Project ManagementOwn accountability by being able to help the teams troubleshoot issues in projects both on technical and business side.Being responsible for driving initiatives within the group and ensure the results from those with a confined focus on the timelines and quality.Define and drive the standard employee measurement factors like KRAs, Mentoring and Project SLAs.Possess excellent people manager skills and client relationship skills.Individual Contributor experience to handle remote client and project management.Should act as very strong escalation resolution source for the entire project team for any of the assigned projects. If there are any issues on the agreed deliverables, then articulation of the same issue with the right message on the impact analysis.Multi-Tasking and very sharp mind that can work every day with the same rigor.Effective /accurate reporting skills (Knowledge of MS Access, MS Excel, MS PowerPoint, word, MS Visio and MS Project)Define, delegate and monitor the various employee engagement initiatives for the assigned shop viz; R&Rs, SPOT Award System, One on ones and so on.

Data / Survey Analysis:Deliver rewards consulting projects across domains like job matching/evaluation, compensation/benefits benchmarking, analysing reportsDevelop and maintain good understanding of available publication reportsAnalyze client data for accuracy and completenessClearly define hypothesis from data and find inferencesIdentify and analyse trends in client data and suggest solutionsInvolve in peer review activities and sign off the end product/result for total remuneration surveysAdheres to all standards and guidelines established for line of businessContributes to process documentation and software tools review as requiredParticipate and lead internal Projects to improve talent, quality, service delivery and internal efficiency/effectivenessLead knowledge sessions to mentor new members of the team. Support the leader in executing short and long term plans for the development of the team.

What you need to have: 

Minimum 8 years’ experience overallBachelor’s degree in information systems or related field preferredExtensive experience in compensation / rewards survey managementStrong leadership, people management, project management and client management skills.Must have a strong appreciation and experience in knowledge transfer efforts and transitions.Knowledge on Quality tools like Six Sigma, Lean and Kaizen are good to have.Demonstrated ability to manage and guide front line managers across multiple shifts.Strong multitasking and analytical skillsStrong experience in KT and transitions in complex processes.

What makes you stand out?

Excellent Communication Skills both written & verbalExecutive presence that conveys composure and confidence in all situationsStrong analytical, research and problem-solving skills, attention to details Effective and Accurate reporting skills.Strong verbal and written communication skills.Good knowledge/experience in project management.Good to have understanding of compensation and benefits surveysStrong in peer reviewing, designing and implementing a control mechanismGood knowledge on Total rewards

Why join our team:                                                                                                                

We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.