Position Overview: As a Product Manager for the HealthRules suite of offerings, you will be the product owner within the Solutions Engineering Organization defining, prioritizing, and delivering features that add significant value to our customers. Working directly with customers, solutions engineering team, and other internal functions you will create business requirements, user stories, and provide overall prioritization of work. You will also handle helping with the commercialization and organization enablement of features your team creates.
Your Impact:
Provide Product Ownership oversight and direction to engineering teams to ensure delivery of features that provide significant customer value
For broader initiatives within the organization, prioritize and coordinate delivery of multiple product features across multiple engineering teams.
Understand the business goals and rationales behind high level product features; analyse and translate them into Story Maps that can drive the agile development process
Communicate with key stakeholders, including Customers, Professional Services, and Cloud Operations to clarify requirements
Work on related go-to-market and organization enablement activities with key stakeholders including Customers, Account Executives, Sales, Professional Services, and Customer Operations to create and deliver a great customer experience
Lead engineering grooming sessions for selected stories, capturing more detailed task breakdowns and estimates
Work within an assigned engineering scrum team to develop, test, document, accept, and release specific product features
Communicate back to the product management team about issues, challenges, and risks related to the engineering process on assigned product features
Demonstrate completed product features to both internal and external key stakeholders
Lead periodic customer onsite visits
Lead sessions at the annual user conference
Lead internal training and knowledge transfer for key product features
Perform all job functions consistent with Health Edge policies and procedures, including those which govern handling PHI (Protected Health Information) and PII (Personally Identifiable Information)
What you bring:
5+ years’ experience as a product manager in a SaaS-based, Agile/Scrum technology company including all related processes (e.g., story mapping, requirements writing, prioritized backlogs, product ownership within a scrum team)
5+ years’ experience in product management with increasing levels of responsibility
Proven business acumen and in-depth business domain knowledge in the healthcare industry in general and in the Payor/insurance market segment in particular
Proven record of accomplishment working with enterprise customers and managing complex customer relationships
Experience working on Claims Adjudication, Enrollment and/or Billing functions for Health Plans
Clear thinking and the ability to translate ideas, concepts, context, and business or technical rationale into written and/or presentation format for a variety of internal (management) or external (customers) audiences
Ability to lead teams and customers through ambiguity
Strong interpersonal skills … people like working with you
The ability to work across teams and the organization
High Say: Do ratio … you walk your talk
Bachelor’s degree in engineering, science, or healthcare
Bonus points:
Experience working with or in Health Insurance Company (US based) or companies that provide services to Health Insurance Companies or Health Plans
Experience with government plans/program such as Medicare, Medicaid, Duals
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