Senior Manager, Agency Contracting and Benefits

Lead the team and provide services to field force in terms of contracting, licensing and agency benefits enrolments, formulate procedures, implement risk control measures, provide key inputs in the development and revamp of recruitment profiles and oversee the debt management and debt recovery from agents.

Position Responsibilities:

Ensure efficient delivery of Contracting services to agency.

Oversee the design, implementation, and management of agency benefits plans, including group life, medical insurance, dental plans, and agent bonus plan.

In partnership with Agency Recruitment and Legal Counsel to develop action plans in response to new recruitment initiative.

Lead special projects related to e-Onboarding rollouts, and benefits enhancements. Monitor project timelines and budgets, ensuring projects are completed on schedule and within scope.

Prepare periodic or ad hoc reports for management, as necessary or requested, to track strategic goal accomplishment.

Handle general correspondence and agent enquiries.

Required Qualifications:

Degree holder with major in business

Minimum of 6 years work experience, preferably in the insurance industry.

Strong analytical and problem solving skills

Strong organizational skills and attention to detail

Independent with high flexibility

Able to work independently and under pressure

Strong communication, presentation and interpersonal skills

Good command of both written and spoken English and Chinese

PC literate in Word, Excel, PowerPoint and Chinese word-processing

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement