We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

The Enterprise Anti-Money Laundering (EAML) Group is responsible for all aspects of CIBC's Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) and Sanctions regime, including development of policies and procedures, development and delivery of training, and reviewing the activities of CIBC's business and infrastructure groups, and investigative activities, including the receipt and analysis of information that may indicate money laundering, terrorist financing or sanctions violation, or other high-risk activity. 

 

Reporting to the Director, EAML Application and Testing, the Senior Manager, Production Support is accountable for EAML owned applications, providing support for all users to EAML owned applications and communication to SLT related to system issues. The Senior Manager will also provide reporting on status of ongoing initiatives and system related updates to SLT, and will manage resources to maximize productivity.

At CIBC we enable the work environment most optimal for you to thrive in your role.  You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote. 

 

How you'll succeed 

People leadership – Lead and coach a high performing team of individuals. Direct, motivate, and develop your team, maximizing their contributions and professional growth. Share knowledge and collaborate to come up with effective solutions to problems. 

Analytical investigation - Demonstrate a high level of understanding of various technologies. Investigate hard to solve problems, make sense of information and provide recommendations for long term solutions with an aim towards increasing client satisfaction.

Troubleshooting skills - Research, maintain, and provide solutions on each escalated incident; respond to clients (telephone, email, web); escalate incidents that cannot be resolved to the next level of support as required by documented procedures/policies. 

Relationship management – Work closely with business and technology partners to develop, test, and implement fixes to AML applications. Impact and improve the business by advising application owners on the technology issues and fixes.

Who you are

You can demonstrate experience in  AML and the systems required to complete investigations. You are knowledgeable and  have fundamental understanding of Anti-money Laundering and terrorist financing framework including regulatory requirements. You also have an understanding in EAML Business processes and function of EAML Applications to ensure proper decisions are made relating to the applications. 

You are a caring and accountable leader. You're passionate about developing and coaching to bring out the best in people.

You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.

Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. 

You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making. 

You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact. 

You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 29th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Analytical Thinking, Anti-Money Laundering (AML), Anti-Money Laundering Compliance, Application Troubleshooting, Coaching, Communication, Critical Thinking, Decision Making, Mentorship, Money Laundering Investigations, Operational Efficiency, People Management, Teamwork, Troubleshooting