About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
 

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
 

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
 

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
 

Customer First

Push Boundaries

Critical Thinking

Build for Scale

Less is More

Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

Role Summary
 

This role focuses on developing and expanding tours and activities in Japan. The mission is to create exciting travel experiences for both global and local customers by leading a team to build strong partnerships and drive business growth.

What You’ll Do

Sales & Business Development: 

Identify and develop competitive products by leveraging Klook’s strengths in technology and its global user base. 

Build strategic partnerships, effectively communicate Klook’s value, and proactively understand market and merchant needs.

Market Strategy & Growth: 

Develop and implement data-driven strategies informed by market insights to sustain industry leadership, identify new business opportunities, and drive incremental growth. 

Stay ahead of market trends and evolving customer demands.

Cross-Functional Collaboration: 

Work closely with internal teams (e.g., marketing, supplier operations, customer service, finance) to maximize sales, enhance operational efficiency, and improve customer satisfaction.

Destination/Vertical Management:

Take ownership of designated destinations or verticals by gathering key insights, establishing relationships with key stakeholders, and representing Klook within the industry.

​What You’ll Need

Minimum of 7 years of professional experience, including at least 3 years in OTA, e-commerce, or a related industry. Proven expertise in business development or strategic planning within these sectors, particularly with diverse product portfolios, is highly preferred.

Strong commercial acumen with solid analytical, written, and verbal communication skills.

Entrepreneurial mindset with a proactive, hands-on approach; comfortable with fast-paced, evolving environments.

Highly collaborative and independent, with a goal-oriented and self-motivated personality.

Globally minded and comfortable working across different cultural backgrounds and time zones.

Fluent in English and Japanese; Mandarin proficiency is a plus.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.