Job Summary

Job Description

What is the opportunity? 

The Senior Manager, Operational Risk, provides support to RBC Investor Services (RBC IS) and RBC Wealth Management (RBC WM) Operational Risk management leadership, by providing expertise, advice, and counsel, enhancing management’s ability to anticipate and manage operational risks effectively. This includes supporting the design and execution of essential Operational Risk programs in RBC Investor Services including risk and control identification/assessment, leading risk reporting and assessments, operational risk event reporting and material event root cause analysis and supporting on other strategic/innovation initiatives. 

Reporting to the Director, WM Business Risk, the Senior Manager, Business Risk will lead operational risk reviews and provide expert feedback on the operational risk impact of major change initiatives, process improvements, and transformational projects. The successful candidate will maintain critical linkages with Centres of Governance, 2ND LoD Operational Risk (GRM OR), Compliance, and other critical areas of dependency for WM Canada and GAM to facilitate the exchange of information and integrated solutions to operational risk issues.

What will you do?

Execute Risk & Control Assessments (RCSAs), including working with stakeholders to develop action plans where risks are outside of risk appetite.Assist RBCIS businesses in meeting their ongoing Internal Controls Management Policy (ICMP) obligations. Drive innovation in control design and control testing methods, working with control owners to leverage automation and data to modernize controls testing. Manage the rolling 12-month plan to ensure annual assessments are performed on time.Perform Operational Risk program elements including but not limited to: operational risk event reporting and material event analysis, review/sign off on all change risk assessment on project and other change initiatives, perform Risk Appetite and Key Risk Indicator refresh and reporting processes, perform targeted revies and consult risk owners on effective mitigation plans where required.Responsible for performing management-requested reviews, innovation / change projects, and ad-hoc reporting for senior executives and management team within WM and RBC IS within GAM and WM Canada, enabling strategic decision making.Coordinate IAS audits, gathering of information requests, updates, and status and exit meetings.   Manage critical evidence, archives, and reference material – minutes, operating procedures, guidance documents, and supporting evidence for Operational Risk programs.Support RBC IS clients through responding to RFP questions related to Operational Risk programs and attend/present at client due diligence meetings.

     

What do you need to succeed?

Must Have

5-8 years of combined knowledge, skill, and background in Operational Risk practices, Audit, or Compliance functions.University Degree and recognized Industry Qualifications – Industry Securities / Options / Futures/Investment Management or equivalent courses.Strong problem solving, analytical (including qualitative and quantitative analysis) and research skills are essential as well as advanced desktop skills (e.g. excellent knowledge of Microsoft Office, Excel, and PowerPoint).Ability to deal effectively with senior management and multiple stakeholders.Strong communication and writing skills with the ability to present information effectively.Consulting mindset with focus on making strategically aligned business recommendations.

Nice to Have

Professional designation in Risk and/or Finance such as an MBA, CPA, CFA.Excellent knowledge of Wealth Management and RBC’s products, processes, and organization.Strong knowledge of Asset Management and related front-office and back-office activities.Strong knowledge of wealth advisory, investment management, and financial planning front-office and back-office activities.Experience in securities operations within one or more businesses in WM or comparable businesses. Experience supporting Canadian investment dealers, trading, and or/asset management.Familiarity with Canadian Investment Regulatory Organization (CIRO) rules and requirements.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.Leaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impact.Work in a dynamic, collaborative, progressive, and high-performing team.Flexible work/life balance options. We work in a hybrid role, with minimum three days in the office per week.Opportunities to do challenging work.Opportunities to take on progressively greater accountabilities.   Access to a variety of job opportunities across business.

Job Skills

Communication, Financial Instruments, Fraud Risk Management, Long Term Planning, Operational Risks, Risk Control, Risk Management, Waterfall Model

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-02-25

Application Deadline:

2025-03-11

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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