Our Center for Process Excellence team is on a mission to improve business outcomes and employee experiences by driving step-change improvements in critical enterprise processes, and the technology and analytics supporting these.
As a Sr Mgr, Process Intelligence, you will be responsible for building capabilities in the areas of Process Management, Process Mining, Process Automation, and Information Architecture Management to enable efficient and effective business process improvement. This will require you to build and lead a cross-functional team with experience in relevant disciplines, while collaborating with a number of dedicated, domain-specific business process improvement teams to support them with processes, tools, and capabilities.
This position will have a hybrid work schedule, with three days at the GCC office in Bangalore and two days from home.
Responsibilities Establish and lead a cross-functional team with capabilities in business process management, process mining, process automation, data engineering, data visualization, and process documentationWork with leaders and teams across different domains to ensure they adopt consistent approaches to driving business process improvements, leveraging the processes, tools, and capabilities availableIdentify best practices to be adopted and support teams with the adoption Deploy new processes, tools, and capabilities, supported with appropriate communication, training, and documentationCollaborate with stakeholders across the enterprise to ensure, e.g., with respect to master data governance, and enterprise IT systems Qualifications 10+ years progressive experience in business process management, mining, and automation, across multiple functional areas (e.g., R&D, Manufacturing, and Sales)Process discovery, design, modelling, and implementation experience in a regulated environmentKnowledge of Business Process Modelling and Process Mining (Celonis) solutions requiredStrong conceptual and analytical problem solving skillsSolid understanding of Lean concepts and tools Strong project management skills, experience supporting global projectsStrong influencing skills, proven ability to work across organizational boundaries driving change and harmonization across a global organizationResults oriented mindset, operates with high sense of urgency. Proven track record of solving problems, breaking down barriers and delivering results ahead of scheduleAbility to think strategically while also being attentive to detailsStrong written and verbal communication Experience building and leading cross-functional Agile / Scrum teamsProduct Owner and/or Scrum Master certifications a plusDesign Thinking experience a plusBS Degree in an Engineering, Science or Supply Chain discipline. Master’s Degree preferred Company DescriptionWaters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.
Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.
Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.
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