TORONTO, Ontario, Canada
17 hours ago
Senior Manager, Cards Digital Strategy & Transformation

Job Summary

Job Description

What is the opportunity?

In this role, reporting to the Director of Cards Digital Strategy & Transformation, you will be accountable for execution and delivery of the Cards Acquisition and Client Engagement digital strategic plan and related initiatives. You will synthesize and contemplate execution across various digital channels, multiple Cards products and involving many different partners and stakeholders.

What will you do?

Business development lead to execute on project/plan pipeline by acting as SME for all inquiries across the project team for the digital strategy team, including functional partners.

Assist business partners in development of strategic initiatives and help communicate ideas & strategy to partners and stakeholders including assisting with development of onboarding documents and developing high level scope and project kick off materials.

Assess and analyze strategy, requirements, current state environment and investment choices to evaluate business alternatives that meet sponsor needs.

Create and deliver tools and frameworks to support decision makers to understand and assess the relative attractiveness of strategic alternatives

Play an active role in solution design by assisting stakeholders (e.g. IT, Digital, Operations, etc) in the creation of a conceptual and business architecture solution design.

Assist or act as Project Manager to manage resources, budget, and execute against deliverables

Lead execution teams

Represent digital strategy partners as the Business Lead throughout the execution lifecycle

What do you need to succeed?

Must have:

Good understanding of internal Credit Cards processes

Strong Credit Cards business and digital acumen

Ability to source & co-ordinate multi-functional teams

Project and initiative management skills

Exposure to backend systems

Experience with creating, designing and executing on business architecture solutions

Strong communication skills in both written and oral

 

Nice to have:

Operational and/or IT background

Experience in Mobile development

Experience in digital payment innovation and development

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

Opportunities to do challenging work

Job Skills

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-02-06

Application Deadline:

2025-02-22

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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