Senior Manager, Cloud Productivity Platform
DocuSign
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do DocuSign is looking for a seasoned manager to join our Cloud Engineering team, which is focused on building scalable, fault-tolerant, and reliable distributed systems. The Cloud Engineering team at DocuSign manages the deployment infrastructure for all services at scale to support the company's continued rapid growth. The ideal candidate will finish the aspects of the software development lifecycle, including the services' design, development, testing, deployment, and maintenance. A successful person in this role will have a flexible attitude and the skills for interacting with multi-functional teams to learn and deliver. They will also lead and mentor junior engineers in the team to drive projects to completion as a group. Responsibility Define and communicate the long-term strategy for the Cloud Productivity platform aligned with company goals Manage a team of 5+ engineers and contribute towards the growth of this team Build, mentor, and retain a high-performing team of engineers Work with partners across Cloud Engineering, TechOps, Security, and Product teams to ensure alignment Partner closely with collaborators to understand requirements and sources of friction in order to inspire changes across the team Take full ownership of the multiple components and services, from initial development through automated testing and deployment Participate in an Agile environment using Scrum software development practices, automated unit testing, CI/CD, code reviews, and version control systems (GIT) Ensure our components, tools, and services meet high standards of performance, security, and scalability Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 10+ years of professional experience in software engineering, with a strong background in both backend and frontend development 5+ years of profession experience managing engineers Experience with C#, Java, C++ or any other Object Oriented language Deep understanding of cloud platforms like AWS, Azure, or GCP Familiarity with Kubernetes, CI/CD pipelines, event-driven architecture, and scalable infrastructure Experience with driving decisions based on Telemetry and metrics to take a data driven approach Preferred Ability and willingness to work across different technology stacks and learn new technologies quickly Genuine passion for technology, with a focus on sustained high-performance systems Ability to work in a dynamic, fast-moving environment Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #LI-Hybrid #LI-SA4
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