Senior Manager, Collections
Proofpoint
It's fun to work in a company where people truly BELIEVE in what they're doing!
_We're committed to bringing passion and customer focus to the business._
**Corporate Overview**
In today’s cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they rely on from a uniquely people-centric perspective.
And we are just as passionate about finding the right people to help us in that mission. When you join Proofpoint, you are helping to:
+ Build and enhance our proven security platform
+ Blend innovation and speed in a constantly evolving cloud environment
+ Analyze new threats and offer deep insight through data-driven intel
+ Collaborate with customers to help solve their toughest security challenges
We are devoted to helping our customers protect their greatest assets and biggest security risk: their people. That is why we are a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.
**The Role and the Team**
We are in search of a hands-on leader to join our high performing Collections team who will report to Sr. Director of Revenue. The ideal candidate is a leader that is a detailed-oriented, self-motivated team player, with a solid working knowledge of collections, credit rules and policy, and internal controls. This role will be responsible for streamlining collections process and policies, evolving reporting and metrics, as well as identifying and driving project-based work to enable scale the business. Additionally, this individual must thrive on process improvement and enjoy working in a challenging, fast-paced environment.
**Your day-to-day**
+ Lead and guide the collections team through hands-on development and coaching
+ Designing and implementing effective reporting and forecasting models
+ Build relationships with customers and partners
+ Assess and implement additional operational SOX controls
+ Reinforcing a customer-centric culture in our organization that builds highly collaborative relationships with Sales, Finance, Operations and Senior Leadership
+ Oversee the management of past-due accounts, focusing on effective collection strategies, account risk assessment, and customer relationship management to mitigate financial exposure and ensure timely resolution of outstanding invoices
+ Evolve and mature cash collections & forecasting processes with automation
+ Establish monthly/quarterly status reports, cash and DSO goals and monitor forecast vs. actuals
+ Create and implement KPIs and other indicators to assess team and department performance
+ Ensure compliance with appropriate credit policy and regulatory requirements
+ Lead the Collections Team to continually achieve operational excellence and drive continuous improvement for collections and process improvements
+ Ability to think strategically, act operationally, manage risk and align future direction with priorities
+ Combines the ability to “get into the weeds” and develop best-in-class strategies for the organization
**What you bring to the team**
+ 10+ years of experience in Credit and Collections
+ 5+ years of progressive management and leadership experience
+ Proven experience in a technology or SaaS environment is preferred
+ Prior experience managing staff in multiple locations is highly preferred
+ Strong analytical skills: problem solver, high level of curiosity, ability to dive deep, find solutions and deliver results
+ Solid experience with key financial tools and ERP systems (MS Dynamics D365 preferred) as well as Microsoft Office skills including Excel and PowerPoint
+ Executive presence, excellent interpersonal and communication skills (verbal and written), with the ability to clearly communicate and present to senior management
+ Bachelor's Degree or equivalent work experience
**Why Proofpoint**
Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We are a customer-focused and driven-to-win organization with leading-edge products—and many exciting reasons to join our team. We believe in hiring the best, the brightest and cultivating a culture of collaboration and appreciation.
We are a diverse, multinational company with opportunities in all functions, and leaders that welcome candidates from all walks of life. Apply today and explore your future #LifeAtPFPT.
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable pay and/or equity. We offer a competitive benefits package that includes flexible time off, a robust well-being program that provides for 4 global wellbeing days per year, and a 3-week work from anywhere option.
**Base Pay Ranges:**
SF Bay Area, New York City Metro Area:
Base Pay Range: 128,940.00 - 202,620.00 USD
California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:
Base Pay Range: 106,750.00 - 167,750.00 USD
All other cities and states excluding those listed above:
Base Pay Range: 96,320.00 - 151,360.00 USD
Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams.
To view additional awards, please visit www.proofpoint.com/us/news#awards
Proofpoint thrives on the invaluable contributions of our diverse workforce, which encompasses a kaleidoscope of lived experiences, thoughts, perspectives, and professional expertise. We attribute much of our success to our people, who are at the core of our organization and embody our people-centric ethos.
We hire the most innovative minds globally to safeguard our customers’ sensitive data and intellectual property. Our talented workforce develops and leverages our advanced technology, combining their expertise to provide comprehensive protection against threat actors and mitigate the risks posed by both malicious and negligent employees.
Cyberattacks have the potential to disrupt access to vital resources such as energy, water, transportation, healthcare, and financial services. At Proofpoint, our dedicated team works tirelessly to ensure world-class cyber resilience, protecting approximately 8,000 enterprise customers worldwide.
We are committed to creating a diverse, equitable, and inclusive environment. We work every day to ensure that our employees feel that they are in a community that celebrates their unique identity, cultivates their sense of belonging, and invests in their professional growth. We have 9 employee-led employee inclusion groups which help support both employees and our organization by providing opportunities to network, discuss career and cultural development and uplift the corporate culture to create a more inclusive workplace.
At Proofpoint, we have a passion for protecting people, data, and brands from today’s advanced threats and compliance risks. We hire the best people in the business to:
+ Build and enhance our proven security platform
+ Blend innovation and speed in a constantly evolving cloud architecture
+ Analyze new threats and offer deep insight through data-driven intel
+ Collaborate with customers to help solve their toughest security challenges
We are singularly devoted to helping our customers protect what matters most. That’s why we’re a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.
Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
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